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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-field-service-lightning-consultant-practice-tests-exam/
课程评论：没有评论
课程名称：Salesforce Field Service Lightning Consultant 练习测试 课程概述：关于 Salesforce Field Service Consultant 认证 成功完成 Salesforce 认证现场服务考试，帮助维持 Salesforce 认证现场服务社区内技能和知识的质量与一致性。Salesforce 认证现场服务顾问项目的目标是测试和认证合格的实施顾问、合作伙伴和管理员，以验证他们在组织中部署 Salesforce Field Service 的能力。 受众描述：Salesforce Field Service Consultant Salesforce 认证现场服务顾问项目专为具有实施 Salesforce Service Cloud 和 Salesforce Field Service 经验的顾问设计。Salesforce 认证现场服务顾问负责设计和部署解决方案，以支持客户的业务流程和需求，使用 Salesforce Field Service 产品、管理包以及 Salesforce Field Mobile 应用。该顾问应具备现场服务行业经验、移动解决方案专业知识，以及对 Salesforce 核心对象模型的深刻理解。Salesforce 认证现场服务顾问应具备以下经验： - 1-2 年业务分析师经验 - 1 年以上现场服务行业经验 - 2 年以上服务和支持经验 考试大纲： Salesforce Field Service Consultant 考试测量候选人在以下目标方面的知识和技能。候选人应具备实施 Salesforce Service Cloud 和 Salesforce Field Service 解决方案的实践经验，并展示对以下各功能的应用： - 资源管理：16% - 工单管理：23% - 排程与优化管理：28% - 移动配置：10% - 库存管理：8% - 资产管理：5% - 维护计划配置：5% - 权限与共享：5% 课程内容没有提供具体的教学大纲。
About the Salesforce Field Service Consultant CredentialSuccessful completion of the Salesforce Certified Field Service Exam helps maintain quality and consistency in skills and knowledge within the Salesforce Certified Field Service community. The objective of the Salesforce Certified Field Service Consultant program is to test and certify qualified implementation consultants, partners, and administrators on their ability to deploy Salesforce Field Service to an organization.Audience Description: Salesforce Field Service ConsultantThe Salesforce Certified Field Service Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud and Salesforce Field Service. A Salesforce Certified Field Service Consultant designs and deploys solutions that support customer business processes and requirements using the Salesforce Field Service product, managed package, and Salesforce Field Mobile application. The consultant has field service industry experience, mobile solution expertise, and a solid understanding of the Salesforce core object model. The Salesforce Certified Field Service Consultant has the following experience:1-2 years as a business analyst1+ years in the field services industry 2+ years of services and support experienceExam OutlineThe Salesforce Field Service Consultant Exam measures a candidate's knowledge and skills related to the following objectives. A candidate should have hands-on experience implementing Salesforce Service Cloud and Salesforce Field Service solutions and have demonstrated the application of each of the features/functions below. Managing Resources: 16%Managing Work Orders: 23%Managing Scheduling and Optimization: 28%Configuring Mobility: 10%Managing Inventory: 8%Managing Assets: 5%Configuring Maintenance Plans: 5%Permissions and Sharing: 5%
