|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-experience-cloud-zero-to-hero/
课程评论：没有评论
课程名称：Salesforce Experience Cloud - 从零到英雄 课程概述：在本课程结束时，您将更好地理解如何使用社区为您的Salesforce组织的客户、合作伙伴和员工创造独特的体验。课程将引导您了解社区提供的受众定位、个性化和声明性驱动的功能。我们将涵盖受众定位、自定义品牌集、页面变体、社区模板、许可、共享与安全性、外部用户访问、以及Service Cloud实施的一些具体功能。我们还将讨论Salesforce如何与社区共享数据，以及社区对客户的重要性。我们会涉及许可费用及用户可选择的不同许可证。课程中还会讨论可用的模板及使用建议，深入探讨社区管理部分的每一个设置，并理解社区工作区、社区设计和建设技术。我们还将介绍CMS Connect及其在Salesforce中的应用。 总体来说，本课程将帮助您理解如何设置社区，并为社区/体验云的实施提供清晰的方向。一旦您完成课程，我可以确信您将能够轻松启动体验云实施项目，并且不会在理解设置方面遇到困难。此外，课程将增强您参加体验云顾问认证考试的信心。
By the end of this course, you'll have a better understanding of how to use Communities to create a distinctive experience for your Salesforce org's clients, partners, and staff members.The course will lead you through community-provided audience targeting, personalisation, and declarative-driven featuresWe cover key aspects of audience targeting, custom branding sets, page variations, community templates, licensing, sharing & security, external user access, community templates, and then we also move on to some specific Service Cloud implementation features.We also talk about how Salesforce shares data with Communities, and why are communities important for clients. We talk about licensing cost and different licenses available for users to choose from.We talk about which templates to use and what are the ones available to choose from.We discuss every single setting in the Administration section of the Community.We understand Community Workspaces, Community Design, Community Building techniques.We talk about CMS Connect and its uses in SalesforceThis course overall will help you understand how to setup communities and give you a good idea of Community/Experience Cloud implementation. Once you complete this course, I can ascertain that you will be able to start on Experience Cloud implementation projects easily and won't face any difficulties understanding what setting to look for.Also, this course will install in you the confidence to sit for the Experience Cloud Consultant certification exam.
