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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-field-service-consultant-test-qa/
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课程名称:Salesforce认证现场服务顾问考试QA 概述:您准备好参加Salesforce认证现场服务顾问考试了吗?成功通过Salesforce认证现场服务考试能够维护Salesforce认证现场服务社区内技能和知识的质量与一致性。该程序的目标是考核并认证合格的实施顾问、合作伙伴和管理员,评估他们在组织中部署Salesforce现场服务的能力。Salesforce认证现场服务顾问程序专为具有实施Salesforce服务云和Salesforce现场服务经验的顾问设计。作为Salesforce认证现场服务顾问,您将设计并部署支持客户业务流程和需求的解决方案,利用Salesforce现场服务产品、托管包和Salesforce现场移动应用程序。该顾问需具备现场服务行业经验、移动解决方案专业知识及对Salesforce核心对象模型的扎实理解。 考试大纲:Salesforce现场服务顾问考试测评候选人与以下目标相关的知识和技能。候选人应具有实施Salesforce服务云和Salesforce现场服务解决方案的实际经验,并证明能应用以下每项功能: - 资源管理 - 工作订单管理 - 排程与优化管理 - 移动配置管理 - 库存管理 - 资产管理 - 维护计划配置 - 权限和共享 此课程旨在帮助学员获得必要的知识与技能,为成功通过Salesforce认证现场服务顾问考试做好准备。
Are you ready to prepare for the Salesforce Certified Field Service Consultant exam ?Successful completion of the Salesforce Certified Field Service Exam helps maintain quality and consistency in skills and knowledge within the Salesforce Certified Field Service community. The objective of the Salesforce Certified Field Service Consultant program is to test and certify qualified implementation consultants, partners, and administrators on their ability to deploy Salesforce Field Service to an organization.The Salesforce Certified Field Service Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud and Salesforce Field Service. A Salesforce Certified Field Service Consultant designs and deploys solutions that support customer business processes and requirements using the Salesforce Field Service product, managed package, and Salesforce Field Mobile application. The consultant has field service industry experience, mobile solution expertise, and a solid understanding of the Salesforce core object model.Exam Outline:-The Salesforce Field Service Consultant Exam measures a candidate's knowledge and skills related to the following objectives. A candidate should have hands-on experience implementing Salesforce Service Cloud and Salesforce Field Service solutions and have demonstrated the application of each of the features/functions below.Managing ResourcesManaging Work OrdersManaging Scheduling and OptimizationConfiguring MobilityManaging InventoryManaging AssetsConfiguring Maintenance PlansPermissions and Sharing