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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-education-cloud-consultant-questions/
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课程名称：Salesforce认证教育云顾问问题 概述： Salesforce认证教育云顾问课程由ForceDirect提供，旨在帮助在教育部门内拥有Salesforce解决方案经验的个人获得认证。该课程帮助专业人员展示他们在配置和实施Salesforce教育解决方案方面的能力，以满足业务需求，并支持可持续发展和长期成功。 受众概述： 教育云顾问的角色侧重于利用Salesforce技术支持教育机构的运营。候选人需与利益相关者直接合作，将机构目标转化为技术解决方案，使用教育云工具。 学习者应具备以下条件： - 至少2年使用Salesforce平台的经验 - 至少1年在教育环境中支持Salesforce实施的经验 - 直接参与至少一个教育云项目 - 咨询或技术解决方案交付的背景 您将需要理解的内容： 参与者需展示以下领域的技能： - 配置Salesforce教育云解决方案，如EDA、招生连接和学生成功中心 - 在教育背景下评估和推荐Salesforce产品，如销售云、服务云、体验云、账户参与和CRM分析 - 导航数据迁移、集成及实施最佳实践 - 管理教育特定的生命周期，如学生入学、咨询和参与 其他能力要求： 参与者还需熟悉： - 基于云的架构、集成模式和平台治理 - 管理和导入大量数据 - 在多个环境中实施Salesforce部署策略 - 常见的教育工作流程和操作，包括学术生命周期流程 该课程假设参与者不需要高级编码技能、课程开发知识或市场云和爱因斯坦产品的顾问级认证。 相关职位： 准备此证书的人可以担任以下职位： - 商业分析师 - 顾问 - 技术或解决方案架构师 - Salesforce开发人员 - 项目经理或实施负责人 考试信息： - 格式：60道计分题 + 最多5道未计分题 - 时间：105分钟 - 及格线：67% - 发布版本：冬季‘24 - 考试费用：$200（加上地方税）；重考费用：$100 - 交付形式：现场或在线监考考试 - 先决条件：Salesforce管理员认证 考试大纲： Salesforce认证教育云顾问考试评估候选人与以下目标相关的知识和技能： - 域知识：18%，确定满足客户需求的解决方案集；解释面向K-12客户的教育云解决方案 - 教育云配置：22%，讨论教育云的能力和考虑因素；安装和配置教育解决方案 - 实施策略与最佳实践：18%，促进成功的实施（计划、收集需求、设计、构建、测试、文档、部署和优化） - 解决方案设计：19%，评估Salesforce教育解决方案与标准数据模型的关系；设计适合教育客户的可扩展解决方案 - 集成与数据管理：16%，评估在教育云实施中连接系统的集成考虑因素；解释数据管理问题 - 分析：7%，区分教育云中的报告解决方案；展示何时适合使用数据分析解决方案 此课程为希望在教育领域中利用Salesforce技术的专业人士提供了全面的学习与认证途径。
Salesforce Certified Education Cloud ConsultantA Course by ForceDirectThe Salesforce Certified Education Cloud Consultant credential from ForceDirect is aimed at individuals with experience delivering Salesforce-based solutions within the education sector. This course helps professionals demonstrate their ability to configure and implement Salesforce for Education in ways that meet business needs while supporting sustainability and long-term success.Audience OverviewThe Education Cloud Consultant role focuses on applying Salesforce technology to support the operations of educational institutions. Candidates are expected to work directly with stakeholders to translate institutional goals into technical solutions using Education Cloud tools.Learners in this course should have:At least 2 years of experience working with the Salesforce PlatformA minimum of 1 year supporting Salesforce implementations in education environmentsDirect involvement in at least one Education Cloud projectBackground in consulting or technical solution deliveryWhat You'll Be Expected to UnderstandParticipants will be expected to demonstrate skills in the following areas:Configuring Salesforce Education Cloud solutions such as EDA, Admissions Connect, and Student Success HubEvaluating and recommending Salesforce products like Sales Cloud, Service Cloud, Experience Cloud, Account Engagement, and CRM Analytics in an education contextNavigating data migration, integrations, and implementation best practicesManaging education-specific lifecycles such as student onboarding, advising, and engagementAdditional CapabilitiesYou'll also need familiarity with:Cloud-based architecture, integration patterns, and platform governanceManaging and importing large data volumesSalesforce deployment strategies across multiple environmentsCommon education workflows and operations, including academic lifecycle processesThis course assumes you do not need advanced coding skills, curriculum development knowledge, or consultant-level certifications in Marketing Cloud or Einstein products.Relevant Job RolesThose preparing for this credential may work as:Business AnalystsConsultantsTechnical or Solution ArchitectsSalesforce DevelopersProject Managers or Implementation LeadsAbout the ExamFormat: 60 scored questions + up to 5 unscoredTime: 105 minutesPassing Score: 67%Release Version: Winter ‘24Cost: $200 (plus local taxes); Retake: $100Delivery: In-person or online proctored examPrerequisite: Salesforce Administrator CertificationExam OutlineThe Salesforce Certified Education Cloud Consultant Exam measures a candidate's knowledge and skills related to the following objectives.Domain Expertise: 18%Determine the solution set that satisfies customer requirements (marketing and engagement, recruitment and admissions, student experience, and advancement and alumni relations).Explain the Education Cloud solution for K-12 customers.Education Cloud Configuration: 22%Discuss the capabilities and considerations of Education Cloud, including compatibility with other Salesforce products and features.Install and configure Salesforce for Education solutions.Implementation Strategies and Best Practices: 18%Facilitate a successful implementation (plan, gather requirements, design, build, test, document, deploy, and optimize).Illustrate governance, change management, staffing, implementation strategies, deployment considerations, and adoption best practices including community resources for long-term solution success.Solution Design: 19%Evaluate the similarities, differences, and relationships between Salesforce for Education solutions account model considerations and standard Salesforce Account-Contact data models.Design an appropriate and scalable solution for education customers.Locate community and open-source solutions and resources.Decide when to use Education Cloud, other Salesforce solutions, community open source solutions, and third-party applications.Integration and Data Management: 16%Evaluate integration considerations for connecting systems in an Education Cloud implementation.Explain data management considerations (data usage, forecasting, large data volumes, migrations in Education Cloud).Analytics: 7%Distinguish between reporting solutions in Education Cloud.Demonstrate when a data analytics solution is appropriate.
