Salesforce Certified CPQ Specialist Exam Questions *NEW*

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课程名称:Salesforce认证CPQ专员考试题库*新* 课程概述:Salesforce认证CPQ专员项目专为具有实施Salesforce CPQ解决方案经验的专业人员量身定制。该认证旨在展示Salesforce客户、合作伙伴和员工在使用Salesforce CPQ平台设计、构建和执行报价流程方面的专业知识。认证的CPQ专员展示了他们在创建捆绑配置、管理定价、生成输出文档以及有效处理续订和修订方面的能力。 受众描述:Salesforce认证CPQ专员拥有Salesforce CPQ平台及其术语的实践经验。他们能够排除和解决基本平台问题。通常,CPQ专员在相关角色上有约一年经验,熟悉以下领域: - 捆绑配置:设置功能、选项、选项约束、配置属性和产品规则。 - 定价规则:使用查找对象和公式字段配置定价规则,并理解报价计算顺序及报价项定价字段。 - 定价方法:根据不同场景识别适当的定价策略,如折扣计划、区块价格、合同价格、订阅定价和总额百分比。 - 报价模板:创建带有报价条款、行列、模板部分和模板内容的动态报价模板。 - 续订和修订:生成续订和修订报价。 - 故障排除:解决与定价规则、产品规则、定价和数据流相关的问题。 - 订购和合同:有效利用订购和合同流程。 - 产品设置:配置产品、价格书和价格书条目。 - 用户配置:设置用户权限、记录类型、页面布局和字段集。 - 审批:熟悉本地和高级审批。 - 数据模型知识:理解CPQ对象数据模型,包括对象关系、双字段、数据迁移和本地化。 - 包设置:了解CPQ包级设置和托管包考虑事项。 - 产品选择:配置搜索过滤器和自定义操作以选择和配置产品。 考试信息: - 格式:60道多项选择/多选题及最多五道不计分问题 - 时长:105分钟(包含不计分问题时间) - 及格分数:65% - 注册费用:200美元,另加适用税费 - 重新考试费用:100美元,另加适用税费 - 参考资料:考试期间禁止使用参考材料。 重要说明: 考试包括多达五个额外的不计分问题,以评估问题表现,这些问题不会影响最终得分。在备考时,请考虑Lightning体验和Salesforce经典版中提供的所有功能。 考试大纲评估考生在以下方面的知识和技能: - CPQ平台(23%) - 捆绑配置(17%) - 定价(16%) - 报价模板(7%) - 产品选择(7%) - 订单、合同、修订和续订(15%) - 产品(11%) - 审批(4%) 典型工作角色: Salesforce认证CPQ专员认证候选人通常担任角色包括:IT专业人员、销售运营专家、技术架构师、实施顾问、服务经理、产品经理和定价经理。

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About the Salesforce Certified CPQ Specialist CredentialThe Salesforce Certified CPQ Specialist program is tailored for professionals experienced in implementing the Salesforce CPQ solution. This certification is ideal for Salesforce customers, partners, and employees who seek to showcase their expertise in designing, building, and executing quoting processes using the Salesforce CPQ platform. Certified CPQ Specialists demonstrate their ability to create bundle configurations, manage pricing, generate output documents, and handle renewals and amendments effectively.Audience Description: Salesforce Certified CPQ SpecialistA Salesforce Certified CPQ Specialist possesses hands-on experience with the Salesforce CPQ platform and its terminology. They are adept at troubleshooting and resolving basic platform issues. Typically, a CPQ Specialist has around one year of experience in a related role and is skilled in the following areas:Bundle Configuration: Setting up Features, Options, Option Constraints, Configuration Attributes, and Product Rules.Price Rules: Configuring Price Rules using lookup objects and formula fields, and understanding quote calculation sequences and Quote Line pricing fields.Pricing Methods: Identifying appropriate pricing strategies such as Discount Schedules, Block Prices, Contracted Prices, subscription pricing, and percent-of-total based on different scenarios.Quote Templates: Creating dynamic Quote Templates with Quote Terms, Line Columns, Template Sections, and Template Content.Renewals and Amendments: Generating renewal and amendment Quotes.Troubleshooting: Solving issues related to Price Rules, Product Rules, pricing, and data flow.Ordering and Contracting: Utilizing ordering and contracting processes effectively.Product Setup: Configuring Products, Price Books, and Price Book Entries.User Configuration: Setting up user permissions, record types, page layouts, and field sets.Approvals: Familiarity with native and Advanced Approvals.Data Model Knowledge: Understanding the CPQ object data model, including object relationships, twin fields, data migration, and localization.Package Settings: Knowledge of CPQ package-level settings and managed package considerations.Product Selection: Configuring Search Filters and Custom Actions for product selection and configuration.Composite Summary Variable: Utilizing Composite Summary Variables effectively.Areas Where Candidates May Need AssistanceImplementing Block with Discount SchedulesManaging Nested BundlesHandling Parent Quote TermsAdvanced grouping of Quote Template line itemsComplex Quote Template configurationsAreas Not Required for CandidatesCPQ plug-insCustom Template ContentTarget URLs in Custom ActionsIntegration with third-party web applicationsSalesforce BillingSubscription ManagementLegacy data handlingTypical Job RolesCandidates for the Salesforce Certified CPQ Specialist certification often hold roles such as:IT ProfessionalsSales Operations SpecialistsTechnical ArchitectsImplementation ConsultantsService ManagersProduct ManagersPricing ManagersAbout the ExamExam Details:Format: 60 multiple-choice/multiple-select questions plus up to five non-scored questions*Duration: 105 minutes (includes time for unscored questions)Passing Score: 65%Registration Fee: US$200, plus applicable taxesRetake Fee: US$100, plus applicable taxesReferences: No reference materials are allowed during the exam.Prerequisites: None required, though course attendance is highly recommended.Important Notes:The exam includes up to five additional unscored questions to evaluate question performance. These do not affect your final score.When preparing, consider all features available in both Lightning Experience and Salesforce Classic.Exam OutlineThe Salesforce Certified CPQ Specialist exam measures a candidate's knowledge and skills related to the following objectives. A candidate should have hands-on experience with CPQ and can demonstrate the knowledge and expertise in each of the areas below.CPQ Platform: 23%Design, configure, and troubleshoot Price Rules using lookup objects and formula fields to meet business requirements.Apply understanding of quote calculation sequence and Quote Line pricing fields to meet pricing and business requirements.Utilize out-of-the-box and custom permissions, record types, field sets, and page layouts to ensure users can fulfill their job requirements.Given a business process, demonstrate knowledge of CPQ data flow (for example, twin fields) across CPQ objects.Demonstrate knowledge about the CPQ object data model as it relates to data migration.Set up CPQ for localization and multi-currency for international customers and users.Given a scenario, determine the necessary CPQ package-level settings.Determine how the CPQ managed package fits within a Salesforce org.Bundle Configurations: 17%Given a scenario, set up a bundle structure to meet business requirements.Given a scenario, set up Product Rules to meet business requirements.Pricing: 16%Given a scenario, identify the appropriate pricing strategy (Discount Schedules, Block Prices, Contracted Prices, subscription pricing, percent-of-total).Given a scenario, determine expected pricing outcomes.Quote Templates: 7%Product Selection: 7%Given a scenario, use Search Filters, field sets, and Custom Actions to enable product selection and configuration.Orders, Contracts, Amendments, and Renewals: 15%Demonstrate understanding of the data required to generate Orders and Contracts.Demonstrate understanding of how to generate renewal and amendment Quotes to meet business requirements.Given a scenario, recommend when to use Orders, Contracts, Subscriptions, and Assets to meet business requirements.Products: 11%Demonstrate how to set up Products, Price Books, and Price Book Entries.Demonstrate how product catalog setup impacts overall CPQ data flow.Approvals: 4%Select and set up native or Advanced Approvals to meet business requirements.

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