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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-business-analyst-exam-prep-2024/
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课程名称：Salesforce认证业务分析师考试准备 *2025* 课程概述：欢迎参加我们的Salesforce认证业务分析师证书实践考试课程，旨在帮助您掌握通过考试所需的基本Salesforce技能、概念和最佳实践。在此课程中，您将学习以下内容： 1. 客户发现（17%） - 确定业务战略、目标、计划和挑战，以界定Salesforce项目或业务计划的范围。 - 理解客户如何利用现有产品来建立当前状态。 - 了解并解释业务分析师在实施生命周期不同阶段的角色和责任。 - 运用实施生命周期规划业务分析活动。 - 分析客户的Salesforce环境，以识别机会和制约因素。 - 展示对Salesforce能力的了解，将其与业务需求对齐，并推荐潜在解决方案。 2. 与利益相关者的协作（23%） - 基于目标利益相关者规划发现活动，以进行全面的业务需求分析。 - 识别关键利益相关者，建立与其作为可信顾问的关系，作为业务和技术团队之间的联络人。 - 根据场景选择从利益相关者处引出业务需求的最有效技术。 - 解释如何从当前状态分析过渡到一致的未来状态设计。 - 根据场景管理相互竞争的优先事项，以获得利益相关者的共识。 3. 业务流程映射（12%） - 演示如何定义复杂业务流程的范围，并将其分解为可管理的步骤。 - 分析和记录业务流程，以引出需求并与利益相关者互动，以可视化未来状态。 - 在版本控制的存储库中记录业务流程，以管理范围。 4. 需求（18%） - 了解范围、需求和用户故事之间的区别。 - 与利益相关者互动以识别、验证和优先排序需求。 - 在版本控制的存储库中记录需求，以管理范围。 5. 用户故事（18%） - 了解用户故事的组成部分，以进行深入分析。 - 演示如何编写可传达需求的验收标准，并供开发使用。 - 在版本控制的存储库中记录用户故事，以管理范围。 6. 开发支持与用户验收（12%） - 支持和验证项目交付，以确保解决方案满足需求。 - 支持和验证用户验收测试（UAT），以确保解决方案符合要求。 我们的实践考试课程旨在提供全面的学习体验，适合初学者和有经验的专业人士。通过富有吸引力的实践考试问题和Salesforce专业人员的专家指导，您将充足准备迎接Salesforce认证业务分析师证书考试，开启您的Salesforce职业生涯。
Welcome to our all-inclusive Salesforce Certified Business Analyst Certification Practice Exam course, designed to help you master the essential Salesforce skills, concepts, and best practices needed to pass the exam with confidence. In this course, you will learn: Customer Discovery: 17%Determine business strategies, goals, initiatives, and challenges to define the scope of a Salesforce project or business initiative.Discover how a customer is leveraging existing products to establish the current state.Understand and explain Business Analyst roles and responsibilities in different phases of the implementation lifecycle.Apply the implementation lifecycle for planning business analysis activities.Analyze the customer's Salesforce environment(s) to identify opportunities and constraints.Demonstrate knowledge of Salesforce capabilities, align them with business needs, and recommend potential solutions.Collaboration with Stakeholders: 23%Plan discovery activities based on the target stakeholders to perform a thorough analysis of business needs.Identify key stakeholders and develop relationships with them as a trusted advisor to act as a liaison between business and technical teams.Given a scenario, choose the most effective technique for eliciting business needs from stakeholders.Explain how to move from current state analysis to an agreed future state design.Given a scenario, manage competing priorities to obtain stakeholder consensus.Business Process Mapping: 12%Demonstrate how to define the scope of a complex business process and break it down into manageable steps.Analyze and document a business process to elicit requirements and engage stakeholders to visualize a future state.Document business processes in a version controlled repository to manage scope.Requirements: 18%Understand the differences between scope, requirements and user stories.Engage stakeholders to identify, validate, and prioritize requirements.Document requirements in a version controlled repository to manage scope.User Stories: 18%Understand the components of a user story to perform thorough analysis.Demonstrate how to write acceptance criteria that convey the requirements and are ready for development.Document user stories in a version controlled repository to manage scope.Development Support and User Acceptance: 12%Support and validate project delivery to ensure the solution meets the requirements.Support and validate user acceptance testing (UAT) to ensure the solution meets the requirements.Our practice exam test course is designed to provide a comprehensive learning experience that caters to both beginners and experienced professionals. With engaging practice exam questions and expert guidance from Salesforce professionals, you'll be well-equipped to conquer the Salesforce Certified Business Analyst Certification exam and kick-start your Salesforce career.
