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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-b2c-solution-architect-exam-prep-questions/
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课程名称：Salesforce认证B2C解决方案架构师考试问题 课程概述： Salesforce认证B2C解决方案架构师证书旨在为具备设计和实施多云解决方案能力的专业人士提供认证，这些解决方案能够为企业创造显著的商业价值。成功获得此认证需要深入理解Salesforce客户360愿景和平台。此证书验证B2C解决方案架构师能够从各种企业架构视角整合洞察，开发提供战略业务优势的解决方案，包括： - **商业领导**：引导组织通过其多云解决方案旅程，专注于独特的客户体验。 - **交付领导**：根据实际案例知识，推动基于最佳实践的多云实施策略，以确保成功结果。 - **技术领导**：选择符合公司愿景和业务目标的多云产品特性。 该证书适合于以下专业人士： - 能够将业务需求与技术解决方案链接以推动客户价值。 - 规划整体商业解决方案愿景。 - 为客户和团队提供用例最佳实践和考虑因素的建议。 - 使用优先考虑的用例和经过验证的成功标准开发客户体验解决方案。 - 领导多云集成与测试流程，设计解决方案架构以满足业务目标。 考试详情： Salesforce B2C解决方案架构师考试包含60道多选题和4道不计分项目，考试时间为120分钟，及格分数为63%。注册费用为400美元，加上适用税费，重考费用为200美元。考试可通过监考中心或在线监考环境进行。 课程内容包括： - 客户成功与发现（27%） - 功能能力与业务价值（7%） - 架构设计（18%） - 数据模型与管理（25%） - 集成（23%） 课程受众： 本课程适合希望获得B2C解决方案架构师认证的Salesforce专业人士。经验丰富的顾问和技术负责人在设计和实施Salesforce B2C解决方案方面会发现课程内容有价值。同时，开发者和IT专家也可通过本课程提升在Salesforce环境中多云集成与数据管理的技能。参加本课程将提供通过Salesforce认证B2C解决方案架构师考试所需的知识与实践，帮助学员一次性通过考试。
About the Salesforce B2C Solution Architect Credential by ITCertify Zone!The Salesforce Certified B2C Solution Architect credential is aimed at professionals with the skills to design and implement multi-cloud solutions that deliver significant business value. Successfully achieving this involves a deep understanding of the Salesforce Customer 360 vision and platform.This certification validates that a B2C Solution Architect can integrate insights from various enterprise architecture perspectives to develop solutions that offer strategic business advantages, including:Business Leadership: Guiding organizations through their multi-cloud solution journey with a focus on unique customer experiences.Delivery Leadership: Promoting multi-cloud implementation strategies and best practices based on practical use-case knowledge to ensure successful outcomes.Technical Leadership: Selecting the right multi-cloud product features that align with a company's vision and business goals.This credential is suited for professionals experienced in:Linking business requirements with technical solutions to drive customer value.Shaping the overall vision for business solutions.Advising customers and teams on use-case best practices and considerations.Developing customer experience solutions using prioritized use cases and validated success criteria.Leading multi-cloud integration and testing processes.Designing solution architectures while offering phased approaches to meet business objectives.Integrating appropriate technologies into the architecture.Establishing a framework for describing multi-cloud use cases and their implementation.Setting best practices for multi-cloud solutions.Overseeing solution delivery and making necessary adjustments during implementation.Audience Description: Salesforce Certified B2C Solution ArchitectThe Salesforce Certified B2C Solution Architect typically has 2-3 years of experience in a Solution Architect role. This professional bridges business and technology, focusing on designing, planning, and delivering B2C customer experiences across multiple Salesforce Customer 360 products.A B2C Solution Architect is capable of:Assessing a company's digital maturity to determine feasible solutions.Translating a client's vision into relevant customer experiences and selecting products that deliver business value.Implementing best practices for multi-cloud customer profile modeling strategies.Representing customers as individuals across their multi-cloud profiles.Aligning business use cases with multi-cloud capabilities.Designing multi-cloud architectures for Salesforce products to meet business needs.Explaining trade-offs involved in selecting different solutions.Delivering multi-cloud solutions focused on configuration, customization, and overcoming cloud-specific limitations.Evaluating solutions based on the use of B2C Commerce, Service Cloud, and Marketing Cloud.Leading solution discovery and uniting stakeholders around the business value of solutions.Acting as the solution owner to ensure realization of business value.About the ExamSalesforce B2C Solution Architect Exam Details:Content: 60 multiple-choice/multiple-select questions and four non-scored itemsTime: 120 minutesPassing Score: 63%Registration Fee: $400 USD, plus applicable taxesRetake Fee: $200 USD, plus applicable taxesDelivery Options: Proctored exam available onsite at testing centers or through an online proctored environmentReferences: No hard-copy or online materials are allowed during the examPrerequisites:Salesforce Certified Platform App BuilderSalesforce Certified Integration ArchitectSalesforce Certified Data ArchitectThis course covers all necessary topics to help you pass the Salesforce Certified B2C Solution Architect exam on your first attempt.Exam OutlineThe Salesforce B2C Solution Architect Exam assesses knowledge and skills in the following areas. Candidates should have hands-on experience with B2C Commerce and demonstrate proficiency in each of the following:Discovery and Customer Success (27%)Facilitate successful customer engagement by planning, gathering requirements, and designing solutions.Explain product selection reasoning based on business requirements and standard Salesforce product capabilities.Validate B2C architecture systems, key objects, and risks.Recommend implementation approaches and assess relative effort.Articulate dev-ops lifecycle and governance in a multi-cloud environment.Functional Capabilities and Business Value (7%)Recommend suitable B2C products and solutions to demonstrate customer processes like marketing, purchase, service, and loyalty.Demonstrate how post-purchase activities can be achieved in a multi-cloud solution using Salesforce B2C products.Architecture Design (18%)Illustrate how Salesforce products interact with each other and third-party systems to support consumer commerce journeys.Analyze business processes and propose solutions that generate business value.Recommend multi-cloud strategies to create personalized experiences using the Customer Data Platform.Recommend solutions that meet data security and residency requirements.Data Models and Management (25%)Explain how key business entities relate between systems of record and systems of engagement.Recommend system integration sequences and process updates based on business objectives.Articulate privacy management features across multiple clouds.Identify systems of record and extend data models for high-volume processing.Demonstrate best practices for data migration using Salesforce tools.Integration (23%)Recommend designs for multi-cloud integration based on system limitations and OOTB features.Suggest integration patterns based on data volume, latency, and system requirements.Recommend secure integration features for both customers and business users.Explain methods for integrating systems with Service Cloud, B2C Commerce, and Marketing Cloud.Who This Course Is ForThis course is suited for Salesforce professionals aiming to achieve the B2C Solution Architect certification and broaden their understanding of B2C Commerce architecture. Experienced consultants and technical leads involved in designing and implementing Salesforce B2C solutions will find the content valuable. Developers and IT specialists seeking to improve their skills in multi-cloud integrations and data management within Salesforce environments will also benefit. Enrolling in this course provides the knowledge and practice needed to pass the Salesforce Certified B2C Solution Architect exam on your first attempt.
