|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-associate-real-exam-questions/
课程评论：没有评论
**课程名称：** Salesforce Certified Associate 模拟考试题 **课程概览：** 本课程由 CertCraft Institute 提供，旨在帮助学员准备 Salesforce Certified Associate 认证考试。此认证适合刚进入 Salesforce 生态系统并希望了解 Salesforce Customer 360 平台基础知识的个人。课程内容涵盖 Salesforce 如何满足常见的业务需求，以及不同团队如何有效利用该平台管理客户数据。学员通常在探索 Salesforce 作为职业发展方向，或计划进一步考取更专业或特定角色的认证。课程对 CRM 概念以及 Salesforce 如何通过共享数据连接部门有基本了解的学员尤为有益，有过 Salesforce 使用者或学习者经验将有一定基础。 **课程受众：** 本课程面向具有最多六个月 Salesforce 使用经验的初学者。适合希望增强对平台基础知识信心的任何人，无论通过直接使用还是学习环境。学员应熟悉 Salesforce 的导航，并了解其主要功能和用例。 **课程重点内容：** 完成本课程后，学员将能够： * 解释 Salesforce 如何通过集中客户数据来促进团队协作。 * 识别可使用 Salesforce Customer 360 解决的业务挑战。 * 认识关键的平台术语和功能。 * 理解并应用基础平台功能，包括用户访问、报表、数据处理和基本自定义。 **认证考试详情：** * **题目数量：** 40 道选择题 + 最多 5 道未计分题 * **考试时长：** 70 分钟 * **通过分数线：** 62% * **考试版本：** 基于 Winter '25 版本 * **报名费：** 75 美元（外加适用税费） * **重考费：** 免费 * **考试方式：** 在线远程监考或在考试中心进行现场监考 * **参考资料：** 考试期间禁止携带印刷或在线材料。 * **先决条件：** 无 * **其他：** 考生可以对特定考题发表评论，并在完成后填写可选的简短问卷，分享对考试体验的反馈，以帮助改进未来的认证项目更新。 **考试大纲：** Salesforce Certified Associate 考试旨在考察候选人与以下目标相关的知识和技能。候选人应有兴趣理解和使用 Salesforce Customer 360 平台，并有兴趣在基础层面协助使用 Salesforce 当前版本的基本功能。Salesforce Associate 候选人应了解 CRM 平台如何解决连接部门和客户数据的挑战，并理解各类业务挑战如何可以通过使用 Salesforce 来解决。 * **Salesforce 生态系统：** 32% * 结合场景，描述用于学习和应用热门 Salesforce 技能的各种资源。 * 结合用例，识别可使用的 Salesforce Customer 360 产品。 * 描述公司如何使用 Salesforce。 * 区分 Salesforce 生态系统中的不同职业角色和职业道路。 * **导航：** 28% * 结合场景，识别用户如何找到和访问所需信息。 * 结合场景，识别 Salesforce 自定义发生的位置。 * **数据模型：** 25% * 解释核心标准对象（Account, Contact, Lead, Opportunity, Case）之间的关系。 * 结合场景，确定使用何种功能来确保数据可见性。 * 结合场景，确定使用何种工具来确保数据完整性。 * **报表与仪表板：** 15% * 描述 Salesforce 中的报表。 * 描述 Salesforce 中的仪表板。
Salesforce Associate Certification Course - Offered by CertCraft InstituteThis course prepares students for the Salesforce Certified Associate credential, which is intended for individuals who are starting out in the Salesforce ecosystem and want to understand the basics of the Salesforce Customer 360 Platform. It's suitable for those interested in learning how Salesforce supports common business needs and how different teams can use the platform to manage customer data effectively.Learners in this course are typically exploring Salesforce as a potential career path or planning to continue toward more technical or role-specific certifications. A general understanding of CRM concepts and how Salesforce connects departments through shared data is helpful. Prior exposure to Salesforce as an end user or learner provides a useful foundation.Who This Course Is ForThis CertCraft Institute course is aimed at beginners who have had up to six months of experience using Salesforce. It's intended for anyone looking to build confidence in platform basics, whether through direct use or learning environments. Students should be comfortable navigating Salesforce and learning about its main features and use cases.Key Topics Covered in the CourseBy the end of this course, students will be able to:Explain how Salesforce helps teams collaborate by centralizing customer dataIdentify business challenges that can be addressed using Salesforce Customer 360Recognize key platform terminology and featuresUnderstand and apply fundamental platform functions including user access, reporting, data handling, and basic customizationAbout the Certification ExamNumber of Questions: 40 multiple-choice questions plus up to 5 unscored questionsDuration: 70 minutesMinimum Score to Pass: 62%Exam Version: Based on the Winter '25 releaseRegistration Fee: $75 USD plus applicable taxesRetake Fee: FreeDelivery Method: Available online with remote proctoring or in person at a testing centerReference Materials: No printed or online materials are allowed during the examPrerequisite: None requiredNote: Candidates can leave comments on specific exam questions. After completing the test, there is also an optional short survey to share feedback on the exam experience. This helps improve future updates to the certification program.Exam OutlineThe Salesforce Certified Associate Exam measures a candidate's knowledge and skills related to the following objectives. Candidates should have an interest in understanding and using the Salesforce Customer 360 Platform, and an interest in assisting with fundamental functionality in the current version of Salesforce at the foundational level. Salesforce Associate candidates should have an awareness of how a CRM platform solves the challenge of connecting departments and customer data and an understanding of how types of business challenges can be solved by using Salesforce.Salesforce Ecosystem: 32%Given a scenario, describe various resources available to learn and apply in-demand Salesforce skills.Given a use case, identify which Salesforce Customer 360 product offerings could be used.Describe how companies use Salesforce.Differentiate between various job roles and career paths in the Salesforce ecosystem.Navigation: 28%Given a scenario, identify how a user can locate and access necessary information.Given a scenario, identify where Salesforce customization takes place.Data Model: 25%Explain the relationship between the core standard objects (Account, Contact, Lead, Opportunity, Case).Given a scenario, determine which feature to use to ensure data visibility.Given a scenario, determine which tool to use to ensure data integrity.Reports & Dashboards: 15%Describe reports on Salesforce.Describe dashboards on Salesforce.
