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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-associate-exam-prep-questions/
课程评论：没有评论
**课程名称：** Salesforce 认证助理考试准备 **课程概述：** 本课程旨在帮助您顺利通过 Salesforce 认证助理考试。课程内容涵盖了考试的所有关键目标，特别适合希望深入了解和使用 Salesforce Customer 360 平台、掌握其基本功能、并学习 CRM 平台如何通过连接各部门和客户数据来解决业务挑战的学习者。 **课程重点内容：** * **Salesforce 生态系统 (32%)：** * 了解获取和运用 Salesforce 热门技能的各种资源。 * 识别适用于不同场景的 Salesforce Customer 360 产品。 * 理解企业如何利用 Salesforce 开展业务运营。 * 区分 Salesforce 生态系统内的不同职位角色和职业路径。 * **导航 (28%)：** * 根据具体场景，在 Salesforce 中定位和访问所需信息。 * 识别 Salesforce 平台上的自定义配置位置。 * **数据模型 (25%)：** * 解释核心标准对象（如 Account, Contact, Lead, Opportunity, Case）之间的关系。 * 根据不同场景，确定能确保数据可见性的功能。 * 根据特定用例，选择合适的数据维护工具以确保数据完整性。 * **报表和仪表板 (15%)：** * 描述 Salesforce 报表的功能和创建方法。 * 理解如何创建和使用仪表板来获取业务洞察。 **通过本课程，您将获得开启 Salesforce 和 CRM 系统职业生涯所需的基础技能和知识。**
The "Salesforce Certified Associate" course is designed to prepare you for the Salesforce Certified Associate Exam by covering all key objectives. This course is ideal for those interested in understanding and using the Salesforce Customer 360 Platform, assisting with its fundamental functionalities, and learning how a CRM platform solves business challenges by connecting departments and customer data.This course will guide you through:Salesforce Ecosystem (32%):Learn about various resources to acquire and apply in-demand Salesforce skills.Identify which Salesforce Customer 360 product offerings can be used for different use cases.Understand how companies leverage Salesforce for their business operations.Differentiate between various job roles and career paths within the Salesforce ecosystem.Navigation (28%):Locate and access necessary information within Salesforce based on given scenarios.Identify where Salesforce customization takes place within the platform.Data Model (25%):Explain the relationships between core standard objects like Account, Contact, Lead, Opportunity, and Case.Determine which features ensure data visibility in different scenarios.Choose the right tools to maintain data integrity based on specific use cases.Reports & Dashboards (15%):Describe the functionality and creation of reports within Salesforce.Understand how to create and utilize dashboards for business insights.Gain the foundational skills and knowledge required to kickstart your career in Salesforce and CRM systems.
