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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-ai-specialist-exam-real-exam-questions/
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课程名称：Salesforce Agentforce Specialist - 练习考试题目 课程概述：Salesforce Agentforce Specialist 认证旨在帮助专业人士有效地在 Salesforce 中利用生成性 AI。Agentforce 专家在 Einstein AI 解决方案的部署和使用中发挥核心作用。该认证特别适合 Salesforce 管理员、开发人员和架构师，他们实施内置的 AI 功能，并使用 Copilot Builder、Prompt Builder 和 Model Builder 等工具加以增强。 受众描述：Salesforce Agentforce Specialist 候选人应具备对 Salesforce 核心功能的基础理解，并能够熟练导航 Salesforce 环境。Salesforce 认证的 Agentforce Specialist 考试旨在展示考生在以下领域的专业知识： - 精通 Salesforce Einstein 功能，包括基础 AI 概念、大语言模型（LLMs）、提示、模型和工具。 - 熟悉 Salesforce 平台配置和最佳实践，能够构建、测试、排除故障和优化 Einstein 功能，如提示和模型。 - 能够利用 Salesforce Einstein 功能，如销售邮件、服务回复、工作总结、Copilot Builder、Prompt Builder 和 Model Builder，定制这些功能以满足特定业务需求。 - 了解 AI 基础知识，包括预测分析、机器学习、自然语言处理 (NLP)、计算机视觉以及 Salesforce 在 CRM 系统中的受信 AI 原则。 - 理解 AI 模型训练和微调中的数据质量、准备、清洗和治理，并遵循包括隐私、偏见减轻、安全性和合规性等在内的伦理和负责任的数据处理实践。 - 能够与利益相关者讨论 AI 应用，识别 AI 驱动业务提升的机会和挑战。 本认证不要求： - 对配置或微调 LLMs 的深厚知识。 - 熟练掌握 Apex 或 Python 等编码语言。 - 对外部 AI 工具的专业知识。 - 理解变换器架构。 - 进行投资回报率 (ROI) 计算。 - 了解白空间分析。 - 有 Marketing Cloud、Heroku、Commerce Cloud、MuleSoft、Tableau、Slack、Quip 或行业云的经验。 考试指南目的：本指南旨在帮助您评估准备参加 Salesforce 认证的 Agentforce Specialist 考试的程度。它提供了目标受众、推荐的培训和文档以及考试目标的综合清单。Salesforce 强烈建议结合实践经验、正式培训和自学，以最大化成功的机会。 考试信息：Salesforce 认证的 Agentforce Specialist 考试的详细信息如下： - 内容：60 道多项选择题 - 考试时间：105 分钟 - 及格分数：待定 - 注册费用：200 美元加适用税 - 重考费用：100 美元 - 交付方式：可选择在测试中心或在线监考环境中进行考试；有关安排信息，请点击此处。 - 参考资料：考试期间不允许携带纸质或在线资料。 - 先决条件：无 考试大纲：Salesforce 认证的 Agentforce Specialist 考试评估考生在以下目标相关的知识和技能： - 提示工程：占考试的 30% - Agentforce 概念：占考试的 30% - Agentforce 与数据云：占考试的 20% - Agentforce 与服务云：占考试的 10% - Agentforce 与销售云：占考试的 10%
The Salesforce Agentforce Specialist credential is designed for professionals looking to effectively utilize generative AI within Salesforce. Agentforce Specialists are key in the deployment and use of Einstein AI solutions. This certification is intended for Salesforce Administrators, Developers, and Architects who implement built-in AI capabilities and enhance them using tools like Copilot Builder, Prompt Builder, and Model Builder.Audience Description: Salesforce Agentforce SpecialistCandidates for the Salesforce Certified Agentforce Specialist should possess a foundational understanding of Salesforce's core functionalities and be adept at navigating the Salesforce environment. The Salesforce Certified Agentforce Specialist Exam is tailored for those who want to showcase their expertise in the following areas:Proficiency in Salesforce Einstein features, including foundational AI concepts, large language models (LLMs), prompts, models, and tools.Familiarity with Salesforce platform configurations, best practices, and the ability to build, test, troubleshoot, and refine Einstein features like prompts and models.Competence in utilizing Salesforce Einstein functionalities such as Sales emails, Service replies, Work Summary, Copilot Builder, Prompt Builder, and Model Builder, along with the ability to customize these features to meet specific business needs.Knowledge of AI basics, including predictive analytics, machine learning, natural language processing (NLP), computer vision, and Salesforce's trusted AI principles within CRM systems.An understanding of data quality, preparation, cleansing, and governance in AI model training and fine-tuning, along with adherence to ethical and responsible data handling practices, including privacy, bias mitigation, security, and compliance.The ability to engage stakeholders in discussions about AI applications, identifying opportunities and addressing challenges for AI-driven business enhancements.This Certification Does Not Require:Extensive knowledge of configuring or fine-tuning LLMs.Proficiency in coding languages such as Apex or Python.Expertise in external AI tools.An understanding of transformer architecture.Performing return on investment (ROI) calculations.Knowledge of white space analysis.Experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.Purpose of This Exam GuideThis guide is designed to help you assess your readiness for the Salesforce Certified Agentforce Specialist Exam. It provides details about the target audience, recommended training and documentation, and a comprehensive list of exam objectives. Salesforce strongly recommends a combination of hands-on experience, formal training, and self-study to maximize your chances of success.About the ExamHere are the details for the Salesforce Certified Agentforce Specialist Exam:Content: 60 multiple-choice questionsTime allotted: 105 minutesPassing score: TBD%Registration fee: US$200 plus applicable taxesRetake fee: US$100Delivery options: Proctored exam at a testing center or online proctored environment; click here for scheduling information.References: No hard-copy or online materials are allowed during the exam.Prerequisite: NoneExam OutlineThe Salesforce Certified Agentforce Specialist Exam measures a candidate's knowledge and skills related to the following objectives:Prompt Engineering: 30% of the examAgentforce Concepts: 30% of the examAgentforce and Data Cloud: 20% of the examAgentforce and Service Cloud: 10% of the examAgentforce and Sales Cloud: 10% of the exam
