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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-ai-specialist-exam-questions-course/
课程评论：没有评论
课程名称：Salesforce 认证人工智能专家考试问题课程 课程概述：该认证旨在帮助个人在Salesforce平台上有效利用生成式人工智能（AI）。Salesforce AI专家在实施和使用Einstein AI解决方案方面至关重要。本认证考试专为Salesforce管理员、开发人员及架构师设计，旨在帮助他们掌握标准AI功能，并通过Copilot Builder、Prompt Builder和Model Builder等工具进行增强。 目标受众：Salesforce AI专家。 candidates需要对Salesforce的核心功能有基本了解，并能够自如地操作平台。考试旨在评估考生在以下领域的知识、技能或经验： 1. **Salesforce Einstein功能**：熟悉Einstein AI的特征、能力及组件，包括核心AI概念、大型语言模型（LLMs）、提示、模型及工具。 2. **平台配置**：掌握Salesforce平台的配置、流程、最佳实践，能够构建、配置、测试、排除故障及优化Einstein功能。 3. **Einstein功能**：能够运用Einstein功能，如销售邮件、服务回复、工作总结、Copilot Builder、Prompt Builder和Model Builder，满足特定业务需求。 4. **自定义解决方案开发**：熟悉Salesforce工具，在Salesforce环境中开发自定义解决方案、操作或集成的能力。 5. **AI基础知识**：理解AI基础知识，包括预测分析、机器学习、自然语言处理、计算机视觉及Salesforce在CRM系统中的可信AI原则。 6. **数据管理**：意识到数据质量、准备、清洗及治理在AI模型训练中的重要性，以及伦理和负责任的数据处理实践。 7. **利益相关者参与**：能够与利益相关者讨论AI应用，识别机遇并解决AI驱动的业务改进挑战。 考试信息概述： - 内容：60道选择题 - 时间：105分钟 - 通过分数：73% - 注册费：免费，重考费：100美元（加当地法律规定的税费） - 交付方式：可以选择在考点进行监考或在线监考环境中进行考试。 - 参考资料：考试期间不得参考任何实体或在线材料。 - 先决条件：无 - 备注：考试结束后，将邀请考生填写一份简短的10题问卷，反馈对于提高认证和认证项目的重要性。 考试大纲： 1. Einstein信任层（15%） 2. CRM应用中的生成AI（17%） 3. 提示构建器（37%） 4. Einstein Copilot（23%） 5. 模型构建器（8%） 此课程适合希望在Salesforce平台上深化AI应用和知识的专业人士，旨在帮助他们获得相应的认证，提升在人工智能领域的职业能力。
About the Salesforce AI Specialist CredentialThe Salesforce AI Specialist credential is intended for individuals looking to utilize generative AI within the Salesforce platform. AI Specialists are essential for implementing and using Einstein AI solutions effectively. This certification exam is tailored for Salesforce Administrators, Developers, and Architects who apply standard AI features and enhance them with tools like Copilot Builder, Prompt Builder, and Model Builder.Audience Description: Salesforce AI SpecialistCandidates for the Salesforce Certified AI Specialist should have a basic understanding of Salesforce's core functionalities and be comfortable navigating the platform. The exam is designed for individuals who aim to demonstrate their knowledge, skills, or experience in the following areas:Salesforce Einstein Features: Familiarity with Einstein AI's features, capabilities, and components, including core AI concepts, large language models (LLMs), prompts, models, and tools.Platform Configuration: Knowledge of Salesforce Platform configurations, processes, best practices, and the ability to build, configure, test, troubleshoot, and refine Einstein features such as prompts and models.Einstein Functionalities: Proficiency in utilizing Einstein functionalities like Sales emails, Service replies, Work Summary, Copilot Builder, Prompt Builder, and Model Builder, and the ability to implement and customize these features for specific business requirements.Custom Solutions Development: Skill in navigating Salesforce tools and developing custom solutions, actions, or integrations within the Salesforce environment.AI Fundamentals: Understanding of AI basics, including predictive analytics, machine learning, natural language processing (NLP), computer vision, and Salesforce's trusted AI principles in CRM systems.Data Management: Awareness of the importance of data quality, preparation, cleansing, and governance in AI model training and fine-tuning, along with ethical and responsible data handling practices, including privacy, bias, security, and compliance.Stakeholder Engagement: Ability to discuss AI applications with stakeholders, identifying opportunities and addressing challenges for AI-driven business improvements.Candidates Are Not Expected To:Possess in-depth knowledge of configuring and fine-tuning LLMs.Have a basic understanding of coding languages such as Apex or Python.Be experts in external AI tools.Understand transformer architecture.Conduct return on investment (ROI) calculations.Perform white space analysis.Have experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.About the ExamHere are the details of the Salesforce Certified AI Specialist Exam:Content: 60 multiple-choice questionsTime: 105 minutesPassing Score: 73%Registration Fee: FreeRetake Fee: $100, plus applicable taxes as required by local lawsDelivery Options: The exam can be taken as a proctored test at a testing center or in an online proctored environment. Click here for information on scheduling the exam.References: No physical or online materials may be referenced during the exam.Prerequisite: NoneNote: After completing the exam, before receiving your results, you will be invited to complete a short 10-question survey about your experience. Your feedback helps improve our certifications and Credentialing Program. The survey should take approximately 5 minutes.Exam OutlineThe Salesforce Certified AI Specialist Exam measures a candidate's knowledge and skills related to the following objectives.Einstein Trust Layer: 15%Identify the security, privacy, and grounding features of the Einstein Trust Layer.Implement and manage the Einstein Trust Layer.Generative AI in CRM Applications: 17%Given a scenario, identify the correct generative AI feature in Einstein for Sales.Given a scenario, identify the correct generative AI feature in Einstein for Service.Prompt Builder: 37%Given business requirements, identify when it's appropriate to use Prompt Builder.Identify the right user roles to manage and execute prompt templates.Identify the considerations for creating a prompt template.Given a scenario, identify the appropriate grounding technique.Explain the process for creating, activating, and executing prompt templates.Einstein Copilot: 23%Given business requirements, identify when it's appropriate to use Einstein Copilot.Explain how the large language model (LLM) identifies and executes a copilot action.Leverage standard copilot actions and create custom copilot actions.Manage and monitor Copilot adoption.Model Builder: 8%Given business requirements, identify when it's appropriate to use Model Builder.Configure standard, custom, and Bring Your Own Large Language Model (BYOLLM) generative models.
