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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-ai-specialist-exam-preperation-new-/
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课程名称：Salesforce 认证 AI 专家考试准备 *新* 概述：Salesforce AI 专家认证旨在帮助个人在 Salesforce 生态系统内利用生成性人工智能。AI 专家在有效实施和使用 Einstein AI 解决方案方面至关重要。此认证适合使用内置 AI 功能并利用 Copilot Builder、Prompt Builder 和 Model Builder 等工具进行增强的 Salesforce 管理员、开发人员和架构师。 受众描述：Salesforce AI 专家 Salesforce 认证 AI 专家的候选人应对 Salesforce 的核心功能有基本了解，能够自如导航该平台。此考试旨在展示考生在以下领域的知识、技能和经验： - Salesforce Einstein 专业知识：了解 Einstein AI 功能及组件，包括基础 AI 概念、大型语言模型（LLMs）、提示、模型及工具。 - 平台配置与最佳实践：具备使用 Salesforce 平台配置和最佳实践来配置、构建、测试、排除故障和完善 Einstein 功能的能力。 - Einstein 功能熟练度：能使用 Salesforce Einstein 工具（如销售邮件、服务回复、工作总结、Copilot Builder、Prompt Builder 和 Model Builder）并根据具体商业需求定制这些功能。 - 自定义解决方案开发：能够在 Salesforce 环境中导航 Salesforce 工具以开发自定义解决方案、操作或集成。 - AI 基础知识：了解 AI 的基本概念，包括预测分析、机器学习、自然语言处理（NLP）、计算机视觉，以及 Salesforce 在 CRM 系统中的可信 AI 原则。 - 数据管理与伦理：意识到数据质量、准备、清理和治理在 AI 模型训练和微调中的重要性，以及涵盖隐私、偏见、安全和合规的伦理和负责任的数据处理实践。 - 利益相关者参与：能够与利益相关者讨论 AI 应用，识别 AI 驱动的业务改进机会并解决相关挑战。 考生不要求具备的知识和技能： - 深入了解大型语言模型（LLMs）的配置和微调。 - 编码语言（如 Apex 或 Python）的理解。 - 外部 AI 工具的专业知识。 - 理解变压器架构。 - 进行投资回报率（ROI）计算。 - 进行白板分析。 - 拥有 Marketing Cloud、Heroku、Commerce Cloud、MuleSoft、Tableau、Slack、Quip 或行业云的经验。 考试信息： Salesforce 认证 AI 专家考试详情： - 内容：60 道多项选择题 - 考试时间：105 分钟 - 通过分数：73% - 注册费用：200 美元，加上当地法律要求的适用税费 - 重考费用：100 美元 - 考试方式：可在测试中心或在线进行监考考试 - 参考资料：考试期间不允许使用纸质或在线材料 - 先决条件：无 此课程将为希望在 Salesforce 中结合 AI 的专业人士提供必备的知识和技能，以应对未来的数据驱动的商业挑战。
About the Salesforce AI Specialist CredentialThe Salesforce AI Specialist credential is created for individuals who want to leverage generative AI within the Salesforce ecosystem. AI Specialists are essential for implementing and utilizing Einstein AI solutions effectively. This certification is ideal for Salesforce Administrators, Developers, and Architects who use built-in AI features and enhance them with tools like Copilot Builder, Prompt Builder, and Model Builder.Audience Description: Salesforce AI SpecialistCandidates for the Salesforce Certified AI Specialist should have a basic understanding of Salesforce's core functionalities and be comfortable navigating the platform. This exam is designed for those who wish to showcase their knowledge, skills, and experience in the following areas:Salesforce Einstein Expertise: Knowledge of Einstein AI features, capabilities, and components, including foundational AI concepts, large language models (LLMs), prompts, models, and tools.Platform Configuration and Best Practices: Ability to configure, build, test, troubleshoot, and refine Einstein features such as prompts and models using Salesforce Platform configurations and best practices.Proficiency with Einstein Functionalities: Skills in using Salesforce Einstein tools like Sales Emails, Service Replies, Work Summary, Copilot Builder, Prompt Builder, and Model Builder, and customizing these features to meet specific business requirements.Custom Solutions Development: Competence in navigating Salesforce tools to develop custom solutions, actions, or integrations within the Salesforce environment.AI Fundamentals: Understanding of AI basics, including predictive analytics, machine learning, natural language processing (NLP), computer vision, and Salesforce's trusted AI principles in CRM systems.Data Management and Ethics: Awareness of the importance of data quality, preparation, cleansing, and governance in AI model training and fine-tuning, along with ethical and responsible data handling practices covering privacy, bias, security, and compliance.Stakeholder Engagement: Ability to discuss AI applications with stakeholders, identifying opportunities and addressing challenges for AI-driven business improvements.Candidates for this Certification Are Not Expected to:Have extensive knowledge of configuring and fine-tuning large language models (LLMs).Understand coding languages such as Apex or Python.Possess expertise in external AI tools.Comprehend transformer architecture.Perform return on investment (ROI) calculations.Conduct white space analysis.Have experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.About the ExamSalesforce Certified AI Specialist Exam Details:Content: 60 multiple-choice questionsTime Allotted: 105 minutesPassing Score: 73%Registration Fee: $200 USD plus applicable taxes as required by local lawsRetake Fee: $100 USDDelivery Options: Proctored exam available at a testing center or online with a proctor. Click here for scheduling information.References: No hard-copy or online materials are allowed during the exam.Prerequisite: None
