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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-ai-specialist-exam-prep/
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课程名称：Salesforce认证AI专家考试准备 *2025* 课程概述：Salesforce AI Specialist认证旨在帮助个人在Salesforce中利用生成性AI。作为AI专家，您将在实施和管理Einstein AI解决方案中扮演重要角色。该认证面向Salesforce管理员、开发人员和架构师，他们使用标准AI功能，并通过Copilot Builder、Prompt Builder和Model Builder等工具进行增强。 受众描述：候选人应对Salesforce的核心功能有良好的理解，并能够自如地在平台上导航。该考试旨在评估候选人对Salesforce Einstein特性、能力和组件的理解，包括基础AI概念、大型语言模型（LLMs）、提示、模型和工具的认识。考生需熟悉Salesforce平台的配置、流程和最佳实践，并具备构建、配置、测试、故障排除和精炼Einstein功能（如提示和模型）的能力。 考生还应具备使用Salesforce Einstein功能的能力，包括销售电子邮件、服务回复、工作总结、Copilot Builder、Prompt Builder和Model Builder，能够根据具体业务需求实施和定制这些功能。此外，参与者需要了解AI概念的基本知识，如预测分析、机器学习、自然语言处理（NLP）、计算机视觉和Salesforce在CRM系统中的可信AI原则。 考生不需要具备以下技能：深入理解LLMs的配置和微调，编程语言（如Apex或Python）的基础，或外部AI工具的专业知识等。 考试指南目的：本考试指南旨在帮助您判断是否准备好成功完成Salesforce认证的AI专家考试。它提供了考试的目标受众信息、推荐的培训和文档，以及完整的考试目标列表，旨在帮助您取得及格分数。Salesforce建议通过实践经验、课程学习和自学相结合，以增加通过考试的几率。 考试详情：这次Salesforce认证AI专家考试包含60道多项选择题，考试时间为105分钟，注册费为200美元加上适用的地方税。考试提供监考选择，可在测试中心或在线监考环境中进行。 考试大纲：Salesforce认证AI专家考试评估考生在以下目标方面的知识和技能： 1. Einstein Trust Layer：15% 2. CRM应用中的生成性AI：17% 3. Prompt Builder：37% 4. Einstein Copilot：23% 5. Model Builder：8% 本课程为广大希望在Salesforce平台上应用AI技术的专业人员提供了通往认证的必要准备和知识保障。
The Salesforce AI Specialist credential is intended for individuals who want to utilize generative AI within Salesforce. As an AI Specialist, you play an essential role in implementing and managing Einstein AI solutions. This certification is aimed at Salesforce Administrators, Developers, and Architects who work with standard AI capabilities and enhance them using tools like Copilot Builder, Prompt Builder, and Model Builder.Audience Description: Salesforce AI SpecialistCandidates for the Salesforce Certified AI Specialist credential should have a good understanding of Salesforce's core functionalities and be comfortable navigating the platform. This exam is designed for those who wish to demonstrate their knowledge, skills, or experience in the following areas:Understanding Salesforce Einstein's features, capabilities, and components, including foundational AI concepts, large language models (LLMs), prompts, models, and tools.Familiarity with Salesforce Platform configurations, processes, and best practices, as well as the ability to build, configure, test, troubleshoot, and refine Einstein features like prompts and models.Proficiency in using Salesforce Einstein functionalities, including Sales emails, Service replies, Work Summary, Copilot Builder, Prompt Builder, and Model Builder, and the capability to implement and customize these features to meet specific business needs.Skill in navigating Salesforce tools and developing custom solutions, actions, or integrations within the Salesforce environment.Basic knowledge of AI concepts, such as predictive analytics, machine learning, natural language processing (NLP), computer vision, and Salesforce's trusted AI principles in CRM systems.Understanding the importance of data quality, preparation, and governance in AI model training and fine-tuning, as well as ethical data handling practices, including privacy, bias, security, and compliance.Ability to engage stakeholders in discussions on AI applications, identifying opportunities and challenges for AI-driven business improvements.A candidate for this certification is not expected to:Have extensive knowledge of configuring and fine-tuning LLMs.Understand the basics of coding languages such as Apex or Python.Possess expertise in external AI tools.Understand transformer architecture.Perform return on investment (ROI) calculations.Understand white space analysis.Have experience with Marketing Cloud, Heroku, Commerce Cloud, MuleSoft, Tableau, Slack, Quip, or Industry Clouds.Purpose of This Exam GuideThis exam guide is designed to help you determine if you are ready to complete the Salesforce Certified AI Specialist Exam successfully. It provides information about the target audience for the certification exam, recommended training and documentation, and a full list of exam objectives-all to help you achieve a passing score. Salesforce recommends a combination of hands-on experience, coursework, and self-study to increase your chances of passing the exam.About the ExamHere are the details of the Salesforce Certified AI Specialist Exam:Content: 60 multiple-choice questionsTime allotted: 105 minutesPassing score: TBD%Registration fee: $200 USD plus applicable local taxesRetake fee: $100 USDDelivery options: Proctored exam available at testing centers or online in a proctored environment. For scheduling details, click here.References: No hard-copy or online materials are allowed during the exam.Prerequisite: NoneNote: After completing the exam, but before receiving your results, you will be invited to take a brief 10-question survey about your experience. This feedback is valuable for improving the certification and Credentialing Program. The survey takes about 5 minutes.Exam OutlineThe Salesforce Certified AI Specialist Exam measures a candidate's knowledge and skills related to the following objectives.Einstein Trust Layer: 15%Identify the security, privacy, and grounding features of the Einstein Trust Layer.Implement and manage the Einstein Trust Layer.Generative AI in CRM Applications: 17%Given a scenario, identify the correct generative AI feature in Einstein for Sales.Given a scenario, identify the correct generative AI feature in Einstein for Service.Prompt Builder: 37%Given business requirements, identify when it's appropriate to use Prompt Builder.Identify the right user roles to manage and execute prompt templates.Identify the considerations for creating a prompt template.Given a scenario, identify the appropriate grounding technique.Explain the process for creating, activating, and executing prompt templates.Einstein Copilot: 23%Given business requirements, identify when it's appropriate to use Einstein Copilot.Explain how the large language model (LLM) identifies and executes a copilot action.Leverage standard copilot actions and create custom copilot actions.Manage and monitor Copilot adoption.Model Builder: 8%Given business requirements, identify when it's appropriate to use Model Builder.Configure standard, custom, and Bring Your Own Large Language Model (BYOLLM) generative models.
