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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-advanced-administrator-exam-with-answers/
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课程名称：Salesforce认证高级管理员实践考试 课程概述：Salesforce认证高级管理员考试旨在帮助专业人士深入理解Salesforce的高级管理功能和能力。该认证验证了管理和实施复杂行政任务所需的知识和技能，特别适用于较大或更复杂的组织。 考试基本信息： - 考试形式：选择题 - 问题数量：60道题 + 5道不计分题 - 考试时限：105分钟 - 及格分数：65% 考试内容大纲： 考试涵盖以下领域，全面理解这些领域至关重要： 1. **安全性和访问（20%）**：高级安全设置，包括委托管理、角色、配置文件、权限集和共享规则。数据安全管理、字段级安全和审计能力。 2. **扩展自定义对象和应用程序（8%）**：自定义应用程序、自定义对象、字段、页面布局、记录类型以及管理对象关系（查找、主-从）。 3. **审计和监控（10%）**：登录和字段历史跟踪、审计跟踪、登录流程和系统性能监控。 4. **销售云应用程序（10%）**：管理与机会、预测、地域、报价和订单相关的高级功能。 5. **服务云应用程序（10%）**：实施复杂的案例管理解决方案、服务权利、知识管理和服务水平协议（SLA）。 6. **数据管理（10%）**：管理大数据量、重复管理、数据备份、数据迁移和数据清理流程。 7. **内容管理（3%）**：使用Salesforce CRM内容、Salesforce文件以及管理文档和知识库。 8. **变更管理（13%）**：更改集部署、沙箱和Salesforce中的应用程序生命周期管理。 9. **流程自动化（13%）**：高级工作流自动化技术，如审批流程、Process Builder和Flow。 10. **报告和仪表盘（10%）**：创建和管理复杂报告和仪表盘，包括联合报告和动态仪表盘。 11. **治理和风险管理（3%）**：理解合规性、治理流程以及在Salesforce实施中管理风险的最佳实践。 成功通过考试不仅依赖于阅读，更需要将所学知识应用于实践。练习题能将知识转化为技能，这些题目涵盖了诸如安全性、自动化、数据管理和记录共享等广泛主题，这些都是Salesforce高级管理员考试的关键领域。确保全面复习每个主题。
Salesforce Certified Advanced Administrator Exam - is designed for professionals who have a deep understanding of Salesforce's advanced administration features and capabilities. It validates the knowledge and skills required to manage and implement more complex administrative tasks in Salesforce environments, especially in larger or more complex organizations.Key Information about the Exam:Exam Format: Multiple-choiceNumber of Questions: 60 questions + 5 unscored questionsTime Limit: 105 minutesPassing Score: 65%Exam Content Outline:The exam covers the following areas, and understanding them thoroughly is critical:Security and Access (20%)Advanced security settings such as delegated administration, roles, profiles, permission sets, and sharing rules.Data security management, field-level security, and auditing capabilities.Extending Custom Objects and Applications (8%)Custom apps, custom objects, fields, page layouts, record types, and managing object relationships (lookup, master-detail).Auditing and Monitoring (10%)Login and field history tracking, audit trails, login flows, and monitoring system performance.Sales Cloud Applications (10%)Managing advanced features related to opportunities, forecasting, territories, quotes, and orders.Service Cloud Applications (10%)Implementing complex case management solutions, service entitlements, knowledge management, and service-level agreements (SLAs).Data Management (10%)Managing large data volumes, duplicate management, data backup, data migration, and data cleansing processes.Content Management (3%)Using Salesforce CRM Content, Salesforce Files, and managing documents and knowledge bases.Change Management (13%)Change set deployment, sandboxes, and application lifecycle management in Salesforce.Process Automation (13%)Advanced workflow automation techniques, such as approval processes, Process Builder, and Flow.Reporting and Dashboards (10%)Creating and managing complex reports and dashboards, including joined reports and dynamic dashboards.Governance and Risk Management (3%)Understanding compliance, governance processes, and best practices to manage risk in Salesforce implementations.Success in exams comes not just from reading, but from applying what you've learned-practice questions turn knowledge into skill.These practice questions cover a wide range of topics like security, automation, data management, and record sharing-all key areas in the Salesforce Advanced Administrator exam. Make sure you review each topic thoroughly.
