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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-advanced-administrator-exam-questions-simulators/
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课程总结：Salesforce认证高级管理员考试问题 本课程旨在为经验丰富的Salesforce管理员提供全面的准备，针对Salesforce认证高级管理员考试的内容进行详尽讲解。Salesforce认证高级管理员项目特别设计，适用于具有深入平台知识的管理员，涵盖各类应用、用户功能以及高级配置和管理选项，帮助管理员有效扩展Salesforce的能力。 该认证分为两个级别：首先是Salesforce认证管理员，它着重于维护Salesforce实施所需的基本功能；其次是Salesforce认证高级管理员，要求考生已经获得认证管理员资格，并具备Salesforce配置和维护的专长。高级管理员需理解管理最佳实践，利用先进功能应对多样化的商业挑战。 课程针对的受众是经验丰富的Salesforce管理员，考生需在相关主题上拥有实践经验，通常应参加过Salesforce认证管理员课程或具备等效知识与经验。此外，考生需具备全面了解Salesforce应用程序和功能的能力，能够在专家水平上执行管理任务，利用Salesforce的所有特性针对复杂的业务需求和流程实现自动化。 考生需具备以下关键能力： - 数据访问管理 - 自定义对象创建 - 销售和服务云配置 - 预测功能 - Salesforce知识与权益管理 - 数据质量维护 - 沙盒管理 - 高级报告与动态仪表板 - 流程自动化 考试信息包括：考试包含60道选择题和5道非计分题，时长105分钟，及格分数为65%，注册费用为200美元。考生可选择在指定考试中心或者通过在线监控的方式进行考试。考生在考试期间不得参考任何书面或在线材料，参加高级管理员考试需先获得认证管理员证书。 考试内容涵盖不同领域的知识，包括安全与访问、对象与应用、审计与监控、云应用、数据与分析管理、环境管理与部署，以及流程自动化等。考生需能够根据给定场景选择适当的解决方案，处理复杂业务问题，并了解每种工具的能力和限制。 总之，本课程为希望通过Salesforce认证高级管理员考试的考生提供了系统的学习框架和必备知识，旨在帮助他们掌握高级管理技能并成功取得认证。
About the Salesforce Advanced Administrator ExamThe Salesforce Certified Advanced Administrator program is tailored for experienced Salesforce Administrators who possess in-depth knowledge of the platform. This program covers a wide range of applications, user-facing features, and advanced configuration and management options that enable administrators to extend Salesforce's capabilities effectively.Within the Salesforce Certified Administrator program, there are two distinct certifications. The first is the Salesforce Certified Administrator credential, which emphasizes the essential features and functionalities required to maintain a Salesforce implementation.The second certification is the Salesforce Certified Advanced Administrator. This credential is aimed at those who have already achieved the Salesforce Certified Administrator status and have demonstrated proficiency in Salesforce configuration and maintenance. Advanced Administrators are expected to understand best practices in administration and utilize advanced features to address diverse business challenges.Audience Description: Salesforce Certified Advanced AdministratorThe Salesforce Certified Advanced Administrator exam is designed for individuals with substantial experience as Salesforce Administrators. Candidates should have hands-on expertise in applying the skills and concepts outlined in the exam syllabus. Typically, candidates have completed the Administer, Extend, and Automate Salesforce (ADX211) course from Salesforce or an Authorized Training Center, or they possess equivalent knowledge and experience. Additionally, they have dedicated time to studying both the official course materials and supplementary resources provided by Salesforce.Candidates should have a comprehensive understanding of the full range of Salesforce applications, user functionalities, and the various configuration and management options available on the Salesforce Platform. They must be capable of executing administrative tasks at an expert level, leveraging all Salesforce features to address complex business needs and automate intricate processes. Advanced Administrators should be able to recommend configuration improvements and best practices to optimize and expand their organization's use of Salesforce. They stay informed about new Salesforce functionalities and evaluate their potential benefits for their organization.Key Competencies for CandidatesCandidates should be proficient in the following areas:Data Access Management: Define record and field data access according to business requirements.Custom Object Creation: Create custom objects and establish appropriate relationship types.Sales and Service Cloud Configuration: Set up and configure Sales and Service Cloud applications.Forecasting Capabilities: Understand and utilize forecasting features.Salesforce Knowledge and Entitlements: Configure Salesforce Knowledge and entitlement management.Data Quality Maintenance: Assess, cleanse, and maintain data quality using standard Salesforce tools.Sandbox Management: Understand sandbox capabilities and tools for moving data between environments.Advanced Reporting: Use custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, and cross-filters to create reports that meet complex business needs.Dynamic Dashboards: Enhance dashboards with dynamic elements and filters.Process Automation: Create flows, workflow rules, approval processes, and formula fields to automate complex business processes.About the ExamBelow are the details for the Salesforce Advanced Administrator exam:Content: 60 multiple-choice/multiple-select questions and 5 non-scored questionsDuration: 105 minutesPassing Score: 65%Registration Fee: $200 USD plus applicable taxes as required by local lawsRetake Fee: $100 USD plus applicable taxes as required by local lawsDelivery Options: The exam can be taken as a proctored test at a designated testing center or through an online proctored environment. Click here for information on scheduling your exam.References: Candidates are not allowed to reference any hard-copy or online materials during the exam.Prerequisite: Holding the Salesforce Certified Administrator credential is required before attempting the Advanced Administrator exam.Exam OutlineThe Salesforce Advanced Administrator exam measures a candidate's knowledge and skills related to the following objectives. A candidate should have hands-on experience as a Salesforce Administrator and have demonstrated the application of each of the features/functions below.Security and Access: 20%Given a scenario, determine the implications to record and field data access (Sharing model, controlled by parent, grant access by hierarchies, dashboard and report folders access, email folder access, Territory Management).Compare and contrast the capabilities of custom profiles, permission sets, and delegated administration.Given a scenario, determine the implications of user authentication.Compare and contrast the capabilities of a complex business model (Person accounts, Account, Contacts, and Contact to multiple Accounts).Objects and Applications: 19%Given a scenario, determine the appropriate solution to enhance or extend objects (master-detail, lookup, junction object, related list, record type, Schema Builder, and Object Creator).Given a scenario, determine the appropriate solution to enhance or extend the UI/UX with applications (App Manager, Lightning App Builder, Dynamic Forms, standard Lightning page components, Console, and Lightning page analyze button).Auditing and Monitoring: 10%Given a scenario, determine the appropriate tools for monitoring and troubleshooting system activity (debug log, set up audit trail).Explain how to ensure sensitive data is set up to support a business/legal/compliance use case in production and sandbox environments.Explain how to review and troubleshoot security settings including pending updates that may change system access.Cloud Applications: 11%Describe the features of Salesforce which enable Sales users to conduct the sale process, including products, price books, schedules, orders, and quotes.Distinguish and understand the implications and capabilities of Forecasting and Territory Management.Explain how to create and maintain Salesforce Knowledge (article record types, data categories).Explain how to create and maintain service entitlements and entitlement processes.Describe the features of Salesforce which enable interaction between support agents and customers (Chat, Case Feed, Service Cloud Console, Experience Cloud sites, Omni-Channel).Given a scenario, understand the standard Salesforce suite of products that enable extending the core platform.Data and Analytics Management: 13%Explain the tools and best practices for assessing, improving, and enriching data quality (data types, validation, managing duplicates, enriching, archiving).Given a scenario, determine the appropriate analytic tools to meet complex reporting requirements (custom report types, reporting snapshots, complex charting, custom summary formulas, bucketing, joined reports, cross filters, dynamic dashboards, dashboard filters).Understand methods to connect to, access, backup/restore, or archive data outside of the Salesforce Platform (big objects, data warehouse, external objects, data lakes, third-party solutions, and Salesforce Connect).Given a scenario, identify the appropriate tools and methods for importing data into Salesforce (data import wizard, data loader, and external ID).Environment Management and Deployment: 7%Describe the options available to move metadata between environments (change sets, sandboxes, and AppExchange - managed/unmanaged).Describe the capabilities and best practices for using change sets to move metadata between environments.Process Automation: 20%Given a complex scenario, determine the solution using the best tool or combination of tools to solve a business problem.Given a scenario, identify the appropriate tool or method for troubleshooting declarative automation.Given a scenario, explain the capabilities and limitations of each declarative automation tool.Understand the implications of the order of execution when using automation tools.
