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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-advanced-administrator-exam-prep-y/
课程评论：没有评论
课程名称：Salesforce认证高级管理员考试准备 课程概述： 欢迎参加Salesforce认证高级管理员课程！该课程旨在帮助经验丰富的Salesforce管理员深化知识和技能，为他们顺利通过Salesforce高级管理员认证考试做好准备。课程提供了400道高质量的练习题，确保您能自信地应对考试。 课程目标： 在本课程中，您将学习到： 1. **安全性和访问（20%）** - 分析和确定记录和字段数据访问的影响，包括共享模型、基于层次的访问和文件夹访问。 - 有效比较和运用自定义配置文件、权限集和委托管理。 - 评估在不同场景下用户身份验证的影响。 - 理解涉及个人账户、账户、联系人及联系人与多个账户关系的复杂商业模型。 2. **对象和应用（19%）** - 使用主详细关系、查找关系、结合对象、相关列表和记录类型提升和扩展对象的功能。 - 利用App Manager、Lightning App Builder、动态表单和标准Lightning页面组件改善用户界面和用户体验。 3. **审计与监控（10%）** - 利用合适的工具监控和排除系统活动的故障，包括调试日志和设置审计跟踪。 - 确保敏感数据符合商业、法律和合规使用案例的要求，包括生产和沙盒环境。 - 回顾和故障排除安全设置，包括可能影响系统访问的待处理更新。 4. **云应用（11%）** - 描述Salesforce为销售用户提供的功能，包括产品、价格表、日程、订单和报价。 - 理解预测、区域管理和Salesforce知识管理。 - 创建和维护服务权限与流程，使用工具（如聊天、案例馈送、服务云控制台和全渠道）促进支持人员与客户之间的互动。 5. **数据与分析管理（13%）** - 实施数据质量的工具和最佳实践，包括数据类型、验证、重复管理和数据增强。 - 根据复杂报告需求决定合适的分析工具，包括自定义报告类型、报告快照、复杂图表和仪表盘。 - 理解连接、访问、备份/恢复或归档Salesforce外部数据的方法，并确定适合的数据导入工具。 6. **环境管理与部署（7%）** - 描述在环境之间移动元数据的选项，例如变更集、沙盒和AppExchange。 - 利用最佳实践有效使用变更集移动元数据。 7. **流程自动化（20%）** - 确定解决复杂商业问题的最佳工具或工具组合，使用自动化。 - 排查声明式自动化，理解每种工具的能力和限制。 - 理解在使用自动化工具时执行顺序的影响。 立即报名，提升您的Salesforce技能，自信准备高级管理员认证考试！
Welcome to the Salesforce Certified Advanced Administrator course! This course is designed to help experienced Salesforce administrators deepen their knowledge and skills, preparing them to excel in the Salesforce Advanced Administrator certification exam. With 400 high-quality practice questions, this course ensures you are well-equipped to tackle the exam with confidence.Course ObjectivesIn this course, you will learn to:Security and Access (20%)Analyze and determine the implications of record and field data access, including sharing models, hierarchy-based access, and folder access.Compare and utilize custom profiles, permission sets, and delegated administration effectively.Evaluate user authentication implications in various scenarios.Understand complex business models involving person accounts, accounts, contacts, and contact-to-multiple accounts relationships.Objects and Applications (19%)Enhance and extend objects using master-detail relationships, lookup relationships, junction objects, related lists, and record types.Improve UI/UX with applications like App Manager, Lightning App Builder, Dynamic Forms, and standard Lightning page components.Auditing and Monitoring (10%)Utilize appropriate tools for monitoring and troubleshooting system activities, including debug logs and setup audit trails.Ensure sensitive data supports business, legal, and compliance use cases in both production and sandbox environments.Review and troubleshoot security settings, including pending updates that may impact system access.Cloud Applications (11%)Describe Salesforce features for Sales users, including products, price books, schedules, orders, and quotes.Understand forecasting, territory management, and Salesforce Knowledge management.Create and maintain service entitlements and processes, and facilitate interaction between support agents and customers using tools like Chat, Case Feed, Service Cloud Console, and Omni-Channel.Data and Analytics Management (13%)Implement tools and best practices for data quality, including data types, validation, duplicate management, and data enrichment.Determine the appropriate analytic tools for complex reporting requirements, including custom report types, reporting snapshots, complex charting, and dashboards.Understand methods to connect, access, backup/restore, or archive data outside of Salesforce, and identify appropriate tools for data import.Environment Management and Deployment (7%)Describe options for moving metadata between environments, such as change sets, sandboxes, and AppExchange.Utilize best practices for using change sets to move metadata efficiently.Process Automation (20%)Determine the best tools or combination of tools to solve complex business problems using automation.Troubleshoot declarative automation and understand the capabilities and limitations of each tool.Understand the implications of the order of execution when using automation tools.Enroll now to enhance your Salesforce skills and prepare confidently for the Advanced Administrator certification exam!
