Mastering Salesforce Admin: From Basics to Certification

所在平台: Udemy

课程主页: https://www.udemy.com/course/salesforce-certified-administrator_sca/

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课程名称:精通Salesforce管理员:从基础到认证 课程概述:您是否希望成为一名Salesforce认证管理员?本综合课程旨在帮助您掌握高效管理Salesforce所需的基本技能,优化客户关系管理(CRM)操作,并为您的认证做准备。课程内容涵盖从组织结构设置、用户管理、安全配置到对象自定义等Salesforce管理的每一个关键方面。您将学习如何使用AppExchange、Lightning Experience、对象关系、自动化工具、报告、仪表盘等。 您将学习的内容: - Salesforce基础知识,包括版本、资源和工具 - 组织设置:IP范围、重复管理和区域设置 - 用户管理:创建、管理和故障排除用户 - 对象和关系管理:架构生成器、字段、页面布局和记录页面 - 自动化和工作流:分配规则、升级和全局操作 - 处理线索、机会和价格表 - 报告与仪表盘:故障排除和协作预测 该课程专为有志成为Salesforce管理员、业务用户和希望提高其客户关系管理技能的专业人士设计,帮助您顺利通过Salesforce管理员认证考试。 通过本课程,您将对Salesforce管理有扎实的理解,使您能够自信地管理组织的客户关系管理并高效支持业务流程。现在就加入我们,开始成为Salesforce认证管理员的旅程吧!

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Are you looking to become a Salesforce Certified Administrator? This comprehensive course is designed to help you master the essential skills required to efficiently manage Salesforce, optimize CRM (Customer Relationship Management) operations, and prepare for your certification.From setting up an organizational structure to managing users, configuring security, and customizing objects, this course covers every critical aspect of Salesforce administration. You'll learn how to work with AppExchange, Lightning Experience, object relationships, automation tools, reports, dashboards, and more.What You will Learn:Salesforce fundamentals - editions, resources, and toolsOrganizational setup - IP ranges, duplicate management, and locale settingsUser management - creating, managing, and troubleshooting usersObject & relationship management - schema builder, fields, page layouts, and record pagesAutomation & workflows - assignment rules, escalation, and global actionsWorking with leads, opportunities, and price booksReports & dashboards - troubleshooting and collaborative forecastingThis course is designed for aspiring Salesforce administrators, business users, and professionals who want to enhance their CRM (Customer Relationship Management) skills and ace the Salesforce Admin Certification exam.By the end of the course, you'll have a solid understanding of Salesforce administration, allowing you to confidently manage an organization's CRM (Customer Relationship Management) and support business processes efficiently.Join now and start your journey to becoming a Salesforce Certified Admin!

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