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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-administrator-revision-guide/
课程评论：没有评论
课程名称：Salesforce 认证管理员 - 复习指南 课程概述：Salesforce 是一个快速发展的商业解决方案套件，持续改进并增加新功能。本课程作为您认证之旅的关键指南，将涵盖所有主题，帮助您更新技能，深入了解 Salesforce 平台。无论您是新手还是经验丰富的管理员，本课程都将帮助您提高问题解决能力，以实用的方式加强对关键主题的知识。每个部分将涵盖一个模块/主题，都是认证考试的一部分。您还将复习一些可能在认证考试中出现的示例/模拟问题。 课程内容从基础知识开始，包括如何导航 Salesforce 环境和应用程序，以及如何为用户准备组织。接着，您将学习设置和管理用户类型及其个人资料，涵盖数据和安全性，并维护和自定义 Sales Cloud 和 Service Cloud 应用。您将学习如何构建报告和仪表板，以最大限度提高应用程序的外观和用户体验。还将设置自动化的工作流并管理支持过程。此外，课程将涉及配置、数据管理、数据分析和移动管理等内容。您将学习提高系统管理效率的技术。 通过本课程的全面学习，您将能够自信且熟练地掌握相关技能，并为参加 Salesforce 认证管理员考试做好充分准备。 关于作者：Connie Hazendonk 是一位拥有超过五年经验的 Salesforce 培训师。Salesforce 作为一个快速发展的企业，持续改善其平台的功能。作为 Salesforce 管理员，您将迈入这个充满活力的世界。Connie 早年也经历过从数据分析背景转型的过程。自从与 Salesforce 工作以来，她取得了认证管理员和认证培训师的资格，并在全球范围内支持各种行业的国际企业。她利用自己的经验为最终用户创建并提供培训课程。她发现这个认证为日常工作提供了坚实的基础。
Salesforce is a fast-growing business solution suite, constantly improving and adding new functionality to its features. This course will serve as a key guide to help you in your certification journey by covering all the topics to help you update your skills and acquire in-depth knowledge of the Salesforce platform.This course will enable you to sharpen your problem-solving skills and strengthen your knowledge of key topics in a practical way and is ideal for administrators at all levels (new and experienced). Every section will cover a module/topic which will be part of the certification. You will also review some example/mock questions that are highly likely to be asked in the certification exam. After covering basics such navigating the Salesforce environment and application and getting your organization ready for users, you will start by setting up and managing user types and profiles. You will cover data and security and also move on to maintaining and customizing Sales Cloud and Service Cloud apps. You will learn how to build reports and dashboards to maximize the look and feel of the application and to enhance user experience. You will set up workflows for automation and manage the support process. You will also look at the configuration, data management, data analytics, and mobile administration. You will cover techniques to enhance your system management efficiently.By the end of this comprehensive course, you will be confident and proficient in your skills and will be all set to take up and succeed at your Salesforce Certified Administrator exam.About the AuthorConnie Hazendonk is Salesforce Trainer with more than 5 years' experience in it. Salesforce is a fast-growing business, constantly improving and adding new functionality to its platforms. As a Salesforce Admin, you will most likely take your first steps into this dynamic world. She has made this transition herself several years ago, coming from a data analytical background.Since working with Salesforce, she has become a Certified Admin and Certified Trainer and has worked and travelled around the world, supporting international businesses across various industries. She uses her experience to create and deliver training courses for their end users. She has found this certification to give you a solid foundation for you to come back on a day-to-day basis.
