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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-administrator-practice-exams-2025-f/
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课程名称：Salesforce认证管理员实践考试2025 课程概述：本课程旨在帮助您成功通过2025年的Salesforce认证管理员考试。Salesforce是IT行业中增长最快、需求最旺盛的平台之一，全球各公司都在采用Salesforce来进行客户关系管理（CRM）、自动化和客户互动，因此，具备Salesforce技能的专业人士变得尤为重要。该课程专门设计了实际的练习测试、详细解释和可下载的笔记，以帮助您为Salesforce认证管理员考试做好准备。无论您是系统管理员、开发人员、产品经理还是有意成为Salesforce专家，本课程的测试都将帮助您评估准备情况并增强自信心。 关于考试： - 考试内容：60道选择题 - 考试时间：105分钟 - 及格分数：65% - 报名费用：200美元（加上当地法律要求的相关税费） - 重考费用：100美元（加上当地法律要求的相关税费） - 考试方式：在考点现场或在线监督的环境中进行监考考试 考试大纲：Salesforce管理员考试主要评估考生在以下目标相关的知识和技能。考生需要具备Salesforce管理员的实际操作经验，并展示以下功能的应用： 1. 配置和设置（20%） 2. 数据和分析管理（14%） 3. 对象管理和Lightning应用构建器（20%） 4. 生产力与协作（7%） 5. 销售与市场应用（12%） 6. 服务与支持应用（11%） 7. 工作流/过程自动化（16%） 通过本课程的学习，您将能够更好地理解Salesforce平台的各个方面，并为通过认证考试做好充分准备。
Set yourself up for success and pass the Salesforce Certified Administrator exam on your first attempt in 2025.Salesforce is one of the fastest-growing and most in-demand platforms in the IT industry. With companies across the globe adopting Salesforce for CRM, automation, and customer engagement, skilled Salesforce professionals are more essential than ever.This course is designed specifically to help you prepare for - and pass - the Salesforce Certified Administrator exam by providing realistic practice tests, detailed explanations, and downloadable notes. Whether you're a system administrator, developer, product manager, or aspiring Salesforce expert, these tests will help you evaluate your readiness and boost your confidence.About the ExamRead on for details about the Salesforce Administrator exam.Content: 60 multiple-choiceTime allotted to complete the exam: 105 minutesPassing score: 65%Registration fee: USD 200 plus applicable taxes as required per local lawRetake fee: USD 100 plus applicable taxes as required per local lawDelivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.Exam Outline The Salesforce Administrator exam measures a candidate's knowledge and skills related to the following objectives. A candidate should have hands-on experience as a Salesforce Administrator and have demonstrated the application of each of the features/functions below.Configuration and Setup: 20%Describe the information found in the company settings (For example: company settings fiscal year, business hours, currency management, default settings).Distinguish and understand the administration of declarative configuration of the User Interface. (For example: UI settings, app menu, list views, global actions, Lightning App Builder).Given a scenario, demonstrate the proper setup and maintenance of users.Explain the various organization Security Controls. (For example: Setup Audit Trail, Login Hours, Session Settings)Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (For example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders)Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.Data and Analytics Management: 14%Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.Describe the capabilities and implications of data validation tools.Describe the options available when creating or customizing a report or report type.Describe the impact of the sharing model on reports.Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, Subscribing, running user).Object Manager and Lightning App Builder: 20%Describe the standard object architecture and relationship model. (For example: standard object, parent/child, master detail/lookup/junction relationships, and record types.)Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.Productivity and Collaboration: 7%Describe the capabilities of activity management.Describe the features of Chatter.Describe the capabilities of Salesforce Mobile App.Identify use cases for AppExchange applications.Sales and Marketing Applications: 12%Given a scenario, identify the capabilities and implications of the sales process. (For example: sales process, opportunity, path, and forecast impact.)Given a scenario, apply the appropriate sales productivity features using opportunity tools. (For example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant.)Describe the capabilities of lead automation tools and campaign management. (For example: leads, lead convert, lead assignment rules, campaign and campaign members.)Service and Support Applications: 11%Describe the capabilities of case management. (For example: case, case assignment rules, and queues.)Given a scenario, identify how to automate case management. (For example: support process, case auto-response rules, and case escalation.)Workflow/Process Automation: 16%Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.Describe capabilities and use cases for Flow.Describe capabilities and use cases for the approval process.
