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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-administrator-exam-prep-questions/
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课程名称：Salesforce认证管理员考试准备问题 课程概述：欢迎参加我们的Salesforce认证管理员认证实践考试课程，旨在帮助您掌握通过考试所需的基本Salesforce技能、概念和最佳实践。在本课程中，您将学习： 1. **配置和设置**（20%）：了解公司设置中的信息（如财务年度、业务时间、货币管理、默认设置等）。区分和理解声明式配置的用户界面管理（如UI设置、应用程序菜单、列表视图、全局操作、Lightning应用构建器）。在特定场景下，展示正确的用户设置和维护。解释各种组织安全控制（如设置审计跟踪、登录时间、会话设置）。根据用户请求场景应用适当的安全控制。确定自定义配置文件或权限集的适当使用。 2. **对象管理与Lightning应用构建器**（20%）：描述标准对象架构和关系模型。解释如何在标准和自定义对象上创建、删除和自定义字段以及页面布局，并了解删除字段的影响。在特定场景下，确定如何为自定义和标准对象创建和分配页面布局、记录类型和业务流程。 3. **销售与营销应用**（12%）：在特定场景下，识别销售流程的能力及其影响。应用适当的销售生产力工具（如仪表板、潜在客户评分等）。描述潜在客户自动化工具和活动管理的能力。 4. **服务与支持应用**（11%）：描述案例管理的能力。识别如何自动化案例管理。 5. **生产力与协作**（7%）：描述活动管理的能力、Chatter的功能、Salesforce移动应用的能力，并识别AppExchange应用的用例。 6. **数据与分析管理**（14%）：描述导入、更新、转移、大规模删除、导出及备份数据时的注意事项。描述数据验证工具的能力及影响。描述创建或自定义报告时的选项，以及分享模型对报告的影响。 7. **工作流/流程自动化**（16%）：根据工具的能力识别适当的自动化解决方案。描述Flow的能力和用例，及审批流程的能力和用例。 我们的实践考试培训课程旨在为初学者和经验丰富的专业人士提供全面的学习体验。通过参与生动的实践考试问题和Salesforce专业人士的专家指导，您将为攻克Salesforce认证管理员考试做好充分准备，为您的Salesforce职业生涯打下良好基础。
Welcome to our all-inclusive Salesforce Certified Administrator Certification Practice Exam course, designed to help you master the essential Salesforce skills, concepts, and best practices needed to pass the exam with confidence. In this course, you will learn: Configuration and Setup: 20%Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).Distinguish and understand the administration of declarative configuration of the User Interface. (for example: UI settings, app menu, list views, global actions, Lightning App Builder).Given a scenario, demonstrate the proper setup and maintenance of users.Explain the various organization Security Controls. (for example: Setup Audit Trail, Login Hours, Session Settings)Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders)Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.Object Manager and Lightning App Builder: 20%Describe the standard object architecture and relationship model. (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types.)Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.Sales and Marketing Applications: 12%Given a scenario, identify the capabilities and implications of the sales process. (for example: sales process, opportunity, path, and forecast impact.)Given a scenario, apply the appropriate sales productivity features using opportunity tools. (for example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant.)Describe the capabilities of lead automation tools and campaign management. (for example: leads, lead convert, lead assignment rules, campaign and campaign members.)Service and Support Applications: 11%Describe the capabilities of case management. (for example: case, case assignment rules, and queues.)Given a scenario, identify how to automate case management. (for example: support process, case auto-response rules, and case escalation.)Productivity and Collaboration: 7%Describe the capabilities of activity management.Describe the features of Chatter.Describe the capabilities of Salesforce Mobile App.Identify use cases for AppExchange applications. Data and Analytics Management: 14%Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.Describe the capabilities and implications of data validation tools.Describe the options available when creating or customizing a report or report type.Describe the impact of the sharing model on reports.Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, Subscribing, running user). Workflow/Process Automation: 16%Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.Describe capabilities and use cases for Flow.Describe capabilities and use cases for the approval process.Our practice exam test course is designed to provide a comprehensive learning experience that caters to both beginners and experienced professionals. With engaging practice exam questions and expert guidance from Salesforce professionals, you'll be well-equipped to conquer the Salesforce Certified Administrator exam and kick-start your Salesforce career.
