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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-certified-administrator-exam/
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Salesforce 认证管理员考试练习题集 本课程提供一套精心设计的 Salesforce 管理员认证考试练习题，旨在帮助您顺利通过考试。 **课程亮点：** * **全面的内容覆盖：** 练习题涵盖考试的所有关键领域，包括配置与设置、对象管理器与 Lightning App Builder、销售与营销应用、服务与支持应用、生产力与协作、数据与分析管理以及工作流/流程自动化。 * **高质量的题目：** 所有题目均经过严格筛选和验证，与真实考试题目相似，确保您能有效地为考试做准备。 * **详细的答案解析：** 每道题目都配有详细的解释，阐述其背景、最佳答案以及相关的 Salesforce 解决方案，帮助您深入理解知识点。 * **最新的内容：** 课程内容紧跟 Salesforce 最新发布版本。 * **无重复题目：** 保证练习题目的多样性。 * **提升考试成绩：** 通过练习，您可以提高整体得分，增加一次性通过考试的机会。 * **评估准备程度：** 练习考试后可立即获得结果，帮助您找出需要加强的领域。 * **参考 Salesforce 文档：** 详细的解释和对 Salesforce 文档的引用，有助于您建立对概念和最佳实践的深入理解。 **考试内容板块：** 1. **配置与设置 (20%)** * 公司信息（财政年度、工作时间、货币管理、默认设置） * 用户界面管理（UI 设置、应用菜单、列表视图、全局操作、Lightning App Builder） * 用户设置与维护 * 组织安全控制（设置审计跟踪、登录时间、会话设置） * 安全共享模型（公共组、组织默认值、角色、下属、层级、报表和仪表板文件夹） * 自定义配置文件或权限集的使用 2. **对象管理器与 Lightning App Builder (20%)** * 标准对象架构和关系模型（标准对象、主/从/查找/联结关系、记录类型） * 字段和页面布局的创建、删除和自定义 * 页面布局、记录类型和业务流程的创建与分配 3. **销售与营销应用 (12%)** * 销售流程（销售流程、商机、路径、预测） * 销售生产力工具（仪表板、潜在客户评分、Einstein 商机评分、主页助手） * 潜在客户自动化工具和营销活动管理（潜在客户、潜在客户转换、潜在客户分配规则、营销活动和营销活动成员） 4. **服务与支持应用 (11%)** * 案例管理（案例、案例分配规则、队列） * 案例管理自动化（支持流程、案例自动响应规则、案例升级） 5. **生产力与协作 (7%)** * 活动管理 * Chatter 功能 * Salesforce 移动应用 * AppExchange 应用的使用案例 6. **数据与分析管理 (14%)** * 数据导入、更新、迁移、批量删除、导出和备份 * 数据验证工具 * 报表和报表类型的创建与自定义 * 共享模型对报表的影响 * 仪表板的创建与修改（仪表板组件、数据源、图表类型、订阅、运行用户） 7. **工作流/流程自动化 (16%)** * 自动化解决方案的选择 * Flow 的功能和使用案例 * 审批流程的功能和使用案例 通过本课程的学习，您将能够更自信地应对 Salesforce 管理员认证考试。
*** EXPLANATION TO EACH QUESTION INCLUDED ***NO DUPLICATED QUESTIONS.BEST QUESTIONS TO PREPARE FOR YOUR SALESFORCE ADMINISTRATOR EXAM.UP TO DATE WITH CURRENT SALESFORCE RELEASE.Are you preparing for the Salesforce Administrator certification exam and looking for a comprehensive and reliable practice test set to help you ace the test? Look no further! Our practice exam set is designed to simulate the real exam experience and cover all the topics you need to know to pass the exam on your first try.Prepare for your Salesforce Administrator examination: pre-defined set of questions, with verified answers, to cover all certifications areas will improve your overall score and allow you to pass the real Salesforce certification easily.All examination sections are covered in this course.Practice test will help you to evaluate your certification readiness. You will get your result just after you finish your exam and you can focus on improving from certification specific areas. These exam questions are well selected and verified and are similar to actual exam questions, which will help you get familiar with all Salesforce Administrator exam topics.For each question you will find explanation about the context, best answer and possible Salesforce solutions.With detailed explanations and references to the Salesforce documentation, you'll gain a deep understanding of the concepts and best practices needed to succeed in your Salesforce Administrator examination.------------------------------Salesforce Administrator exam sectionsBelow are all the sections, which will be tested during the exam. A candidate should have a hands-on experience and deep understanding of the following areas.Configuration and Setup: 20%Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).Distinguish and understand the administration of declarative configuration of the User Interface (for example: UI settings, app menu, list views, global actions, Lightning App Builder).Given a scenario, demonstrate the proper setup and maintenance of users.Explain the various organization Security Controls (for example: Setup Audit Trail, Login Hours, Session Settings).Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.Object Manager and Lightning App Builder: 20%Describe the standard object architecture and relationship model (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types).Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.Sales and Marketing Applications: 12%Given a scenario, identify the capabilities and implications of the sales process (for example: sales process, opportunity, path, and forecast impact).Given a scenario, apply the appropriate sales productivity features using opportunity tools. (for example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant).Describe the capabilities of lead automation tools and campaign management. (for example: leads, lead convert, lead assignment rules, campaign and campaign members).Service and Support Applications: 11%Describe the capabilities of case management (for example: case, case assignment rules, and queues).Given a scenario, identify how to automate case. management (for example: support process, case auto-response rules, and case escalation).Productivity and Collaboration: 7%Describe the capabilities of activity management.Describe the features of Chatter.Describe the capabilities of Salesforce Mobile App.Identify use cases for AppExchange applications.Data and Analytics Management: 14%Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.Describe the capabilities and implications of data validation tools.Describe the options available when creating or customizing a report or report type.Describe the impact of the sharing model on reports.Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, Subscribing, running user).Workflow/Process Automation: 16%Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.Describe capabilities and use cases for Flow.Describe capabilities and use cases for the approval process.
