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所在平台: Udemy |
课程主页: https://www.udemy.com/course/salesforce-adm-211-certification-practice-exam/
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课程名称：Salesforce ADM-211 认证实践考试：2025 课程概述： Salesforce ADM-211 认证实践考试课程旨在提升已有经验的Salesforce管理员的技能和知识。课程内容涵盖管理和定制Salesforce解决方案所需的高级主题，如数据管理、复杂业务流程自动化、高级仪表板与报告设计、安全与访问管理，以及实施高级配置解决方案。参与者将获得实践经验，掌握管理和定制Salesforce解决方案所需的实用技能。完成课程后，参与者有资格参加Salesforce认证的高级管理员考试，以进一步验证其在Salesforce管理方面的技能和知识。该课程特别适合希望提升技能并改善组织Salesforce实施的经验丰富的管理员。 课程内容： 1. 配置与设置（20%）：了解公司设置中的信息，如财务年度、营业时间、货币管理等；区分和理解声明式配置的用户界面管理；用户设置和维护的正确方法；各种组织安全控制。 2. 对象管理与Lightning应用构建器（20%）：标准对象架构和关系模型；创建、删除和定制标准与自定义对象的字段和页面布局；为自定义和标准对象创建和分配页面布局及记录类型的能力。 3. 销售与营销应用（12%）：识别销售流程的能力和影响；应用销售生产力工具的适当功能。 4. 服务与支持应用（11%）：案例管理的能力及如何自动化案例管理。 5. 生产力与协作（7%）：活动管理的能力，Chatter的功能，以及Salesforce移动应用的特性。 6. 数据与分析管理（14%）：导入、更新、传输、大规模删除、导出和备份数据时的考虑因素；数据验证工具的功能。 7. 工作流/流程自动化（16%）：根据工具的能力识别适当的自动化解决方案，了解Flow和审批流程的能力及使用案例。 考试信息： ADM-211考试由60道题组成，考生需要在105分钟内完成，及格分数为65%，即至少正确回答39道题。 该课程为希望在Salesforce管理领域更进一步的经验丰富的管理员提供了全面的培训。
Salesforce Administration Essentials for Experienced Admin ADM-211 is a training course offered by Salesforce, which is designed for experienced Salesforce administrators who want to enhance their skills and knowledge in managing and customizing Salesforce solutions.The course covers various advanced topics such as managing data, automating complex business processes, designing advanced dashboards and reports, managing security and access, and implementing advanced configuration solutions. Participants are provided with hands-on experience and practical skills necessary to become proficient in managing and customizing Salesforce solutions for their organization.Upon completion of the course, participants are eligible to take the Salesforce Certified Advanced Administrator exam to further validate their skills and knowledge in Salesforce administration. The course is ideal for experienced Salesforce administrators who want to take their skills to the next level and improve their organization's Salesforce implementation.The Salesforce Administration Essentials for Experienced Admin ADM-211 exam covers a wide range of advanced topics related to Salesforce administration. Salesforce Certified Administrator Updated SyllabusConfiguration & SetupObject Manager & Lightning App BuilderSales & Marketing ApplicationsService & Support ApplicationsProductivity & CollaborationData & Analytics ManagementWorkflow/Process Automation#) Configuration & Setup: 20%Describe the information found in the company settings (For example: company settings fiscal year, business hours, currency management, default settings).Distinguish and understand the administration of declarative configuration of the User Interface. (For example UI settings, app menu, list views, global actions, Lightning App Builder).Given a scenario, demonstrate the proper setup and maintenance of users.Explain the various organization Security Controls. (For example Setup Audit Trail, Login Hours, Session Settings)Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (For example public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders).Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.#) Object Manager & Lightning App Builder: 20%Describe the standard object architecture and relationship model. (For example: standard object, parent/child, master detail/lookup/junction relationships, and record types.)Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.Given a scenario, determine how to create and assign page layouts, record types, and business processes for custom and standard objects.#) Sales & Marketing Applications: 12%Given a scenario, identify the capabilities and implications of the sales process. (For example: sales process, opportunity, path, and forecast impact.)Given a scenario, apply the appropriate sales productivity features using opportunity tools. (For example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant.)Describe the capabilities of lead automation tools and campaign management. (For example: leads, lead convert, lead assignment rules, campaign and campaign members.)#) Service & Support Applications: 11%Describe the capabilities of case management. (For example: case, case assignment rules, and queues.)Given a scenario, identify how to automate case management. (For example: support process, case auto-response rules, and case escalation.)#) Productivity & Collaboration: 7%Describe the capabilities of activity management.Describe the features of Chatter.Describe the capabilities of Salesforce Mobile App.Identify use cases for AppExchange applications.#) Data & Analytics Management: 14%Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.Describe the capabilities and implications of data validation tools.Describe the options available when creating or customizing a report or report type.Describe the impact of the sharing model on reports.Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, Subscribing, running user).#) Workflow/Process Automation: 16%Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.Describe capabilities and use cases for Flow.Describe capabilities and use cases for the approval process.The Salesforce Administration Essentials for Experienced Admin ADM-211 exam consists of 60 questions, and candidates have 105 minutes to complete the exam. The passing score for the ADM-211 exam is 65%, which means you need to correctly answer at least 39 out of the 60 questions to pass the exam.
