Sales Training: Objection Handling. B2B & B2C Objections

所在平台: Udemy

课程主页: https://www.udemy.com/course/sales-training-objection-handling/

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课程简介

**Coursera 课程总结:销售培训:异议处理 (B2B & B2C 异议)** 本课程由国际知名销售培训师 Rob Spence 主讲,旨在帮助学员掌握克服销售异议的关键技巧,无论您从事 B2B 还是 B2C 销售。Rob Spence 拥有丰富的销售经验,曾出版多本销售书籍,并经营一家屡获殊荣的销售与营销机构。 M他的教学风格独特、富有活力且引人入胜,能够帮助学员提升销售技能、建立自信,并以难忘的方式激励学习。 **课程核心内容包括:** * **异议处理的重要性:** 深刻理解为何异议处理是销售成功的关键。 * **异议的发生:** 学习异议产生的原因、时机以及发生过程。 * **预防异议:** 掌握能够主动避免销售异议发生的策略。 * **常见异议类型:** 识别并分类不同类型的销售异议。 * **克服异议的技巧:** 学习一套能够应对各类销售异议的实用方法。 无论您是销售新手,还是经验丰富的销售人员,本课程都将为您提供宝贵的销售技能和指导,帮助您提升异议处理能力,优化销售技巧。 **特色:** * 课程包含一个在 2025 年新增的**奖励讲座**,内容为与“The Sales Circle”播客关于销售异议的录音访谈。 * 课程适合任何希望提高异议处理技能和销售信心的人士。

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Sales are perhaps the most crucial part of any business; no matter the industry, no matter the size, and no matter who your customers are - and many sales are held back by objections!In this course, you will learn everything that you need to not only become an incredible sales person, but to also overcome any sales objection thrown your way!Whether you work in B2B sales, or B2C sales, this course will give you the skills, the mindset and the confidence to overcome any sales objection thrown your way!Your instructor, Rob Spence, is an international renowned sales trainer, sales coach, and has authored three books on sales. He is the Managing Director of a multi-award winning sales and marketing agency that provides sales services to businesses across the globe. Rob's unique, dynamic, and engaging teaching style is guaranteed to not only help you to succeed in the world of sales, but is also delivered in a memorable and motivating fashion. Whether you are looking to get into sales, are just starting a career in sales, or perhaps you have worked in sales for decades; this course will help anyone to improve their objection handling skills, and to enhance their sales techniques. This course promises to deliver to you crucial sales skills, and advice on:- The importance of objection handling- Why, when and how sales objections occur- How you can take steps to AVOID sales objections happening- The main types of objections- How to overcome ANY sales objection...and much, much more!If you are finding your sales are being held back by poor objection handling skills, or a lack of confidence in handling objections, then this course is most certainly for you!* Bonus added in 2025 *As this course is now a year old, I have added a BONUS lecture, featuring a podcast recording from The Sales Circle, which discusses sales objections! Enjoy!

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