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所在平台: Udemy |
课程主页: https://www.udemy.com/course/sales-skills-training-the-power-of-no/
课程评论：没有评论
这门Coursera课程“学会对客户说不”旨在帮助学习者掌握在销售和生活中说“不”的艺术，从而重拾自信。 课程指出，在当今“客户至上”的时代，销售人员常常面临客户提出不合理要求的情况。有些客户的需求虽然看似合理，但实际上可能对业务造成损害。在这种情况下，销售人员必须知道何时以及如何恰当地拒绝。 课程以数字营销领域的SEO服务为例，说明了客户有时会要求服务提供商承担销售风险，即不仅负责网站的搜索排名，还负责实际的销售转化。课程强调，销售是一个涉及整体营销、定价和服务策略的复杂过程，而非仅仅是SEO。当客户提出超出服务范围或风险控制的要求时，应该果断拒绝。 讲师Grigor Yovov分享了他多年来处理此类客户的经验，并指出许多销售人员都可能遇到类似问题。通过本课程，他将分享知识和经验，帮助学习者建立在销售过程中的自信，并学会设定合适的时机和方式来表达“不”，从而节省宝贵的时间和精力，避免与难缠客户的纠缠。
Get back Your Confidence Today with the Art of NO defense sales system!The Sales skills you should master in this training to stand out your oppinion in the sales and in the life!- Annoying clients! - NO more!- Sales negotiation headache! - NO more!- Prospects twisting your hads! - NO more!- Need to throw the garbage at home! - NO more Hello, my name is Grigor Yovov! Today, we are living in a world where the client is a king! The customers are used to hear only YES to their wishes and expectations during the sales process! The problem is that not all the think the customers believe are right are really good for them. Actually some of them could destroy your business and sales, in such a cases you should know when and how to say NO. As example I have digital marketing business in the last 7 years. One of the services we are offering is the SEO, search engine optimization. Often there are clients requests that insist we should take the commercial risk of selling their services on our side. What basically this means is that we should be responsible, not only for the ranking positions of their website in Google, but also for the sales. At this point they get a big fat NO! And this is because the sales are much more then SEO, they are the overall marketing, pricing and serving strategy of the company. The sales are even the person that picking up the phone in their store. And NO! We are not in charge of all this! Over the years I specialized myself dealing with such clients. And I believe a lot of people dealing with sales have similar problems. That's the reason I decide to create this course. I'll share my knowledge and experience with you and will help you to build your confidence in the sales process. At the end of the course you will be able to set the best timing and placing of your NO line and save a lot of time and efforts dealing with annoying clients. Let's begin!
