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所在平台: Udemy |
课程主页: https://www.udemy.com/course/sales-and-csm-leaderboard-creation-and-optimisation/
课程评论：没有评论
**Coursera 课程总结：销售与客户成功排行榜的创建与优化** 本课程旨在帮助您学习如何创建和优化销售与客户成功团队的排行榜，以激励团队成员发挥最佳表现并实时跟踪其进度。 **课程内容涵盖：** * **排行榜创建工具：** 学习使用 Salesforce、HubSpot、Excel 和 Google Sheets 等工具创建有效的排行榜。 * **关键绩效指标 (KPI)：** 了解可追踪的各项指标，包括已成交收入、客户流失率、续约率和增收收入等。 * **排行榜定制：** 掌握如何根据品牌形象和偏好定制排行榜的设计元素。 * **最佳实践：** 学习如何利用排行榜驱动销售业绩和提升团队动力，以及创建公平透明的奖励体系。 * **实践操作：** 通过使用 Google Sheets 创建销售排行榜，学习数据输入、创建公式和定制设计。 * **社区互动：** 在课程论坛分享您的成果并获得同行反馈。 **目标学员：** 本课程适合销售经理、客户成功经理、销售运营专家、业务分析师、奖励方案专家，以及任何希望提升团队绩效的个人。 **课程价值：** 通过本课程，您将获得创建有效排行榜和优化销售及客户 success 绩效所需的知识和工具，从而提升团队的生产力和成功率。
Are you looking for ways to motivate your sales and customer success teams to perform at their best? Do you want to measure and track their progress in real-time? If so, then this course is for you.In this course, you'll learn how to create effective sales and customer success leaderboards using tools like Salesforce, HubSpot, Excel and Google Sheet. You'll discover the different metrics you can track, including closed won revenue, churn rate, renewal rate, and expansion revenue, and how to customize your leaderboard's design elements to fit your brand and preferences.We'll also cover best practices for using leaderboards to drive sales performance and motivation, and how to create a fair and transparent rewards system using leaderboards.In addition, you'll get hands-on experience creating your own sales leaderboard using Google Sheets, where you'll learn how to input data, create formulas, and customize the design to fit your needs. You'll also have the opportunity to share your results in the course forum and receive feedback from your peers.Whether you're a sales manager, customer success manager, sales operations specialist, business analyst, reward specialist or just looking to improve your team's performance, this course will give you the knowledge and tools you need to create effective leaderboards and optimize sales and customer success performance. So enroll today and take the first step towards boosting your team's productivity and success!
