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所在平台: Udemy |
课程主页: https://www.udemy.com/course/root-cause-analysis-cause-effect-diagram/
课程评论:没有评论
**课程名称:** 根本原因分析:鱼骨图 **课程概述:** 本课程教授“因果图”(又称鱼骨图),这是根本原因分析中最重要、最常用的工具之一。在当今市场,理解其目的、掌握其应用场景以及如何部署是一项极具价值的技能。无论您是员工、管理者还是企业主,能够识别问题、追溯根本原因并迅速采取行动解决问题,都至关重要。有效地运用鱼骨图能够实现大规模错误削减、流程改进,甚至带来显著的财务节约。 **通过本课程,您将学习:** * 什么是根本原因分析? * 因果图(鱼骨图)的基础知识(目的、重要性)。 * 鱼骨图的分类、历史以及适用场景。 * 如何构建和部署因果图。 * 鱼骨图的实际应用演示。 * 最大化成功率的技巧和窍门。 鱼骨图作为精益六西格玛方法论中的核心工具之一,已被各行各业、大中小型企业以及不同专业背景的个人成功运用。如果您需要一种有效的方法来减少错误、节约成本并可能改善客户/同事体验,那么因果图(鱼骨图)绝对是您值得投入时间和精力学习的工具。
The Cause & Effect (Fishbone) Diagram is one of the most important root cause analysis tools there is. Understanding its purpose and knowing how and when to deploy it is a skill highly in demand in today's market. Whether you are an employee, manager or business owner, having the ability to identify a problem, discover its root cause and act to fix it quickly is crucial. The deployment of this tool can lead to large scale error reduction, process improvement and even financial savings.By choosing to take this course you will learn the following:- What is root cause analysis?- What are the fundamentals of the Cause & Effect Diagram (purpose, importance)?- A breakdown of the categories, history of and when to use the tool.- How to build and deploy this diagram.- LIVE demonstrations of the diagram in action.- Hints and tips on how to maximise chances of success.Being one of the central root cause tools in the Lean Six Sigma methodology, this tool has been deployed in all industries, companies large and small and by individuals with a range of qualifications - all to great success. If you need to find a way to reduce errors, save money and potentially improve your customer / colleague experience, the Cause & Effect Diagram is the right tool to invest your time in, today!