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所在平台: Udemy |
课程主页: https://www.udemy.com/course/root-cause-analysis-a-cause-effect-relationship-approach/
课程评论：没有评论
课程名称：根本原因分析：因果关系方法 课程概述： 在解决问题时，您是否曾经停下来思考：“我们去年不是已经解决过这个问题吗？为什么还在处理同样的事情？”或许您之前的解决方案只是一个临时的权宜之计，并没有从根本上解决问题。为了避免这种情况，有必要遵循一个系统化的问题解决方法。根本原因分析已成为解决问题的重要工具。根本原因是解决方案所针对的原因，通过消除、改变或控制这些原因，问题得以避免再次发生。 大多数方法假设因果关系是线性的，并且问题只来源于单一的源头，而这是一种误解。当我们理解因果关系原则后，事件驱动的问题解决变得简单。这门课程基于一种经过验证的根本原因分析方法论，结构简单，适用于所有基于事件的问题。该方法能够创造一种共同的现实，使每个人都能理解。通过这种共同的现实，沟通变得清晰，每个人都能清楚地看到解决方案如何防止问题的再次发生。 本课程的目标不是追求根本原因，而是识别出一个有效的解决方案，这个方案在我们的控制范围之内，并符合我们的目标和目的。对于给定的问题，总是有多种解决方案，关键是在于“哪个解决方案最好？”这将引导我们使用课程中涵盖的决策矩阵。 本课程的主要目标是教导人们以一种提供有效解决方案的思维和沟通方式来进行思考。一旦学会，这将成为一种终身习惯。不论是在质量管理、维护工程还是事故调查中，此方法能够为您的日常问题提供解决方案。与任何工具或技术一样，实践是取得最佳结果的关键。通过练习所教授的技巧，您也可以成功地从根本上解决问题。课程中包含丰富的案例与研讨，以增强所教授理论的应用。 总之，这门课将帮助您培养解决问题的能力，并提高沟通效果，确保在面对挑战时能够找到最佳解决方案。
Have you ever been in the position of tackling a problem only to stop and ask, " Didn't we solve this problem last year? What are we doing working on the same problem again?" Perhaps your solution was only a quick fix, a temporary Band-Aid that doesn't solve the problem permanently. If this happens to you, it is useful to follow a systematic approach to problem-solving.Root cause analysis has been a buzz words for problem solving. Root causes are the causes that solutions act upon by removing, changing, or controlling them such that the problem does not recur. Most methods assume causal relationships are linear and that problems are born from a single source. This is a myth.Event-based problem solving is simple once we understand the cause-and-effect principle. This course is based on a proven root cause analysis methodology. The method used is simple in structure and form. It can be used by anyone on all event-based problems This methodology creates a common reality that everyone can see and understand. With this common reality, communications become crystal clear, and everyone can see clearly how the solutions will prevent recurrence.The goal is not in pursuit of a root cause but to identify an effective solution that is within our control and meets our goals and objectives. There are always several solutions to a given problem. The question is, "What is the best solution?"'. That brings us to a decision-making matrix that this course will cover.The principal objective of this course is to teach people how to think and communicate in a way that provides effective solutions. Once learned, it becomes a habit for life. Whether it is quality management, maintenance engineering or accident investigation, this method will provide solutions to your everyday problems every time.Like any set of tools or techniques, practice is the key to achieving the best results. By practicing the techniques that is being taught, you too can become successful at solving problems once and for all. This course is laced with examples and workshops to enhance the theories being taught.
