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所在平台: Udemy |
课程主页: https://www.udemy.com/course/requirements-gathering-like-an-fbi-agent/
课程评论：没有评论
课程名称：像FBI探员一样进行需求收集 课程概述： 本课程将借鉴FBI探员和侦探的提问及获取信息的能力，传授有效的需求收集与引导技巧。课程强调理解人类天性，并运用这些天性来达成目标。您将学习到何时使用特定的技术、方法和工具，以及如何识别并应对信息提供者的抵触情绪。 课程内容基于公开的FBI和国土安全部的研究成果，并将其应用于项目和产品需求定义。这门课程聚焦于BABoK知识体系的第二领域：引导与协作，特别是其中的“准备引导”、“实施引导”和“确认引导”章节（4.1至4.3）。 课程解析： 需求收集不仅仅是简单的信息搜集。需求并非唾手可得，很多时候用户或客户本人也可能不清楚自己真正想要什么。显而易见的“需求”也可能出错或不完整。因此，需求引导是一个学习和理解需求的学习过程，涉及主动寻求、揭示、获取和细化信息。 本课程旨在帮助您掌握从专家那里学习需求引导的重要性。如果您在传统的工作坊或现场观察方法无法满足您的信息需求时，希望提升需求收集能力，本课程将是您的理想选择。 请注意：本课程使用的研究信息，虽源自FBI和国土安全部，皆为公开信息，并非国家机密。
Who are the experts at asking questions and getting answers? Detectives & FBI Agents of course!Why? They understand natural human instincts that drive all of us and know how to use them to their advantageThe know which Techniques, Approaches, and Tools to use and when to use themAre good at identifying when someone is resistant to providing them with informationI have researched techniques that are taught by the FBI and Homeland Security. I have taken these techniques and adopted them for Requirements Gathering and Elicitation. These are powerful tools to get the information you need to be more successful at defining requirements for Project and Product Delivery.This course focuses on the 2nd BABoK Knowledge Area: Elicitation and Collaboration. - Specifically sections 4.1 to 4.3 Preparing, Conducting, and Confirmation Elicitation.Requirements elicitation is not simply gathering requirements. Requirements are not just lying around waiting for you to pick them up and write them out. Many times the users or clients themselves are not sure of what they want. All too often the most obvious requirements are wrong or incomplete. Requirements elicitation is all about learning & understanding the need by seeking, uncovering, acquiring, and elaborating.CommonSense tells us if we want to elicit the requirements like the best of them, we need to learn from the experts. Who better than the FBI or detectives for getting information? If you want to learn how to elicit requirements when the information when workshops and job shadowing aren't giving you the information you need, then this course is right for you. Note: These are not national secrets. The information used as my research is from the FBI and Homeland Security, but it is information that is available to the public.
