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所在平台: Udemy |
课程主页: https://www.udemy.com/course/relationship-management-value-proposition/
课程评论:没有评论
课程名称:价值主张 - 沟通技能 - 陈述你的理由 概述:在商业世界中,我们需要说服他人,这要求我们快速且有效地表述我们的观点。采用“价值主张”技术有助于明确我们与对方交流时重视的内容。本课程旨在提升您的沟通技能和人际关系管理能力。内容包括:什么是价值主张,价值主张的定义,价值主张框架及其示例与案例研究。 本课程是“VITAR”人际关系管理系列中的第二个课程。人际关系管理是与他人互动以完成工作的核心技能。不同的沟通方式、价值观、同理心、自我意识和真实度都是重要的考虑因素。然而,在繁忙的日常生活中,我们常常会遗忘这些,依赖以往的固有技能或漫无目的地应对。通过解开有效关系的密码,我们可以更快地完成工作,而拥有一个扎实的“价值主张”是解锁这一密码的关键之一。 要了解本课程在“VITAR”人际关系管理系列中的位置,请搜索Jon Baxter的免费课程《人际关系管理/概述》。 应用VITAR框架为人际关系管理带来的益处包括: - 成为值得信赖的顾问 - 从传统的接收指令转变为被邀请提供建议 - 理解信任的基本原则 - 关注自身的影响行为 - 理解并实践劝导和影响的“软技能” - 实现更清晰的沟通 - 持续管理期望 - 调整沟通风格,以听众的挑战为起点 - 及早接触决策者,在基于信任和可信度的基础上发展创意 - 激励自信,与高级利益相关者打交道 - 明确角色职责 - 启用人际关系管理的最佳实践 - 澄清同事的贡献 - 对责任进行追究 通过本课程,您将能够提升自己的沟通效果,促进与他人的良好关系。
We need to convince, and in the business world, we need to get to the point and state our case quickly and effectively. To help us do this, employing the "Value Propositions" technique helps clarify our thinking on what is important to the person we are speaking to. This course helps improve your communication skills and how you manage your relationships.The course includes:What is a Value PropositionDefine a Value PropositionValue Proposition Framework, examples and case study.This course is the second in a series that cover our "VITAR" framework for Relationship Management. Relationship Management is a core skill for anyone who needs to interact with people to get the job done. Different approaches, values, ways of communicating, empathy, ego and authenticity are all important considerations, yet in the bustle of our daily lives, we either forget, rely on our innate stock of skills because they have worked in the past or just muddle through. We could get the job done far quicker, but we need to unlock the code of Effective Relationships to do so. Having a solid "Value Proposition" is one of the keys that unlock that code.To understand where this course fits into the "VITAR" framework for Relationship Management Series, Search for the FREE course in Relationship Management / Overview by Jon Baxter.Benefits of applying the VITAR Framework for Relationship Management:Become a Trusted AdvisorMove away from taking orders to being called for adviceRecognise the fundamental principles behind trustCheck-in with your influencing behavioursUnderstand AND practice "soft skills" of persuasion and influenceEnable Clearer Communications.Manage expectations consistentlyAdjust your style of engagementStart with your audience's challenges in mindEarly and Senior EngagementAccess Decision Makers earlier in developing ideas based on trust and credibility.Inspire confidence to deal with Senior StakeholdersGain Role ClarityBest practices for enabling relationship managementClarify a colleague's contributionHold people to account