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所在平台: Udemy |
课程主页: https://www.udemy.com/course/relationship-management-influence/
课程评论：没有评论
课程名称：影响力 - 经理的倾听与说服技巧 课程概述： 在商业团队中工作时，由于每个人都有不同的想法和优先事项，沟通变得尤为困难。如果能够告诉他人该做什么，而他们就会照做，那岂不是很简单？要在不同的利益相关者之间推进工作，如何理解他们的需求并调整自己的沟通方式，以确保达成一致呢？掌握影响力的关键技能实际上是逆向直觉的，回归到我们内心的倾听能力上。建立在这一基础上，我们可以调整我们的沟通风格，以达到最高水平的说服能力。课程中，您将聆听作者个人的影响力之旅，并了解这对您和改善关系的实用意义。 课程内容包括： - 影响力的定义 - 影响力技能 - 针对不同性格类型的说服技巧 - 处理困难人物和对话 本课程是涵盖“VITAR”关系管理框架的一系列课程中的第三部分。关系管理是任何需要与人互动以完成工作的人必须掌握的核心技能。各种方法、价值观、沟通方式、同理心、自我及真实性等都是重要的考虑因素，但在日常生活的忙碌中，我们常常会忽略这些，依赖那些过去有效的技能，或仅仅是随波逐流。然而，我们如果想更加高效地完成工作，就需要解锁有效关系的密码，而拥有扎实的影响力和说服能力基础正是打开这个密码的钥匙。 应用VITAR关系管理框架的好处包括： - 成为值得信赖的顾问：从接受指令转变为被咨询的对象，识别信任的基本原则，核查影响行为，理解并实践“软技能”。 - 清晰沟通：持续管理期望，调整参与风格，关注听众的挑战。 - 提早且高级别参与：基于信任和信誉，加强与决策者的早期接触，激励信心以应对高级利益相关者。 - 明确角色：促进关系管理的最佳实践，明确同事的贡献，追究责任。 课程适合希望提高影响力与说服力的管理者，以及任何在工作中需要与他人建立有效关系的人士。
Wouldn't it be easy if we could tell people what to do and they would do it? Working across teams in a business can be difficult since so many different personalities have their own ideas and priorities. How do you get something done with so many different stakeholders? How do you understand what's important and adjust your communication to ensure alignment? In fact, the biggest skill in influence is counter-intuitive and goes right back to the core of who we are and how we listen. We can build then on this foundation to adapt our communication style to ensure the highest levels of persuasion. Subscribe to hear the author's personal influence journey, what that means in practice for you, and your ability to improve relationships. The course includes:What is a InfluenceInfluencing skillsPersuading different personality typesDealing with difficult people and conversations.This course is the third in a series that covers our "VITAR" framework for Relationship Management. Relationship Management is a core skill for anyone who needs to interact with people to get the job done. Different approaches, values, ways of communicating, empathy, ego and authenticity are all important considerations, yet in the bustle of our daily lives, we either forget, rely on our innate stock of skills because they have worked in the past or just muddle through. We could get the job done far quicker, but we need to unlock the code of Effective Relationships to do so. Having a solid foundation in Influence and Persuasion" is one of the keys that unlock that code.To understand where this course fits into the "VITAR" framework for Relationship Management Series, Search for the FREE course in Relationship Management / Overview by Jon Baxter.Benefits of applying the VITAR Framework for Relationship Management:Become a Trusted Advisor•Move away from taking orders to being called for advice•Recognise the fundamental principles behind trust•Check-in with your influencing behaviours•Understand AND practice "soft skills" of persuasion and influenceEnable Clearer Communications.•Manage expectations consistently•Adjust your style of engagement•Start with your audience's challenges in mindEarly and Senior Engagement•Access Decision Makers earlier in developing ideas based on trust and credibility.•Inspire confidence to deal with Senior StakeholdersGain Role Clarity•Best practices for enabling relationship management•Clarify a colleague's contribution•Hold people to account
