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所在平台: Udemy |
课程主页: https://www.udemy.com/course/relationship-management-alignment/
课程评论：没有评论
课程名称：对齐 - 改进协作和期望管理 概述：您是否曾经历过这样的对话：“是的，但这并不重要”、“我以为您是指这个”或“您应该这样做？”与不同的人就某个话题达成一致可能是一个棘手的过程， ofte涉及到人们的沟通不畅或未能明确优先事项。本课程为您提供必要的工具，以帮助您抓住要点，理解真正的问题，从而可以更有效地进行谈判，更快地达成协议。课程内容包括：对齐的定义，对齐过程及其测量，对齐价值主张并缩小“期望差距”，案例研究和实例。 本课程是涵盖我们“VITAR”关系管理框架的一系列课程中的第四部分。关系管理是任何需要与他人互动以完成工作的人的基本技能。不同的沟通方式、价值观、共情、个人 ego 和真实性都是重要的考量因素，但在日常生活的繁忙中，我们常常会忘记这些，依赖于过去的经验技能，或只是随便应对。我们可以更快地完成工作，但需要解锁有效关系的代码。对齐的坚实基础是解锁该代码的关键之一。 了解本课程在“VITAR”关系管理框架中的位置，请搜索乔恩·巴克斯特的关系管理/概述中的免费课程。 应用 VITAR 关系管理框架的好处包括：成为值得信赖的顾问，转变为被请教的角色，认识信任的基本原则，检查自己的影响行为，理解并实践说服和影响的“软技能”，实现更清晰的沟通，持续管理期望，调整参与风格，以受众的挑战为出发点，提前与高级决策者接触，树立信任和信誉以启发信心，获得角色明确性，实施最佳实践以促进关系管理，明确同事的贡献，并追究责任。
Have you ever had conversations where people have said, "Yes, but that's not important", "I thought you meant" or "You should do it like this?" Gaining alignment on a topic with different people can be a fraught exercise, quite often down to people talking at cross purposes or not being transparent about their priorities. This course provides you with the tools necessary to get to the point and understand what are the real issues so you can negotiate far more effectively and come to an agreement far quicker.The course includes:What is alignmentAlignment process and measurementAligning your value proposition and closing the "expectations gap"Case studies and examplesThis course is the fourth in a series that covers our "VITAR" framework for Relationship Management. Relationship Management is a core skill for anyone who needs to interact with people to get the job done. Different approaches, values, ways of communicating, empathy, ego and authenticity are all important considerations, yet in the bustle of our daily lives, we either forget, rely on our innate stock of skills because they have worked in the past or just muddle through. We could get the job done far quicker, but we need to unlock the code of Effective Relationships to do so. Having a solid foundation in Alignment is one of the keys that unlock that code.To understand where this course fits into the "VITAR" framework for Relationship Management Series, Search for the FREE course in Relationship Management / Overview by Jon Baxter.Benefits of applying the VITAR Framework for Relationship Management:Become a Trusted AdvisorMove away from taking orders to being called for adviceRecognise the fundamental principles behind trustCheck in with your influencing behavioursUnderstand AND practice "soft skills" of persuasion and influenceEnable Clearer Communications.Manage expectations consistentlyAdjust your style of engagementStart with your audience's challenges in mindEarly and Senior EngagementAccess Decision Makers earlier in developing ideas based on trust and credibility.Inspire confidence to deal with Senior StakeholdersGain Role ClarityBest practices for enabling relationship managementClarify a colleague's contributionHold people to account
