Quality assurance and quality management in medical laborato

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课程名称:医疗实验室的质量保证与质量管理 课程概述:本课程将深入探讨质量控制与质量管理的定义、历史与演变、以及其在各行业中的重要性。课程内容包括质量控制、质量保证和质量管理之间的差异,以及如何以客户为中心、领导力和人员参与、流程方法、持续改进和基于证据的决策等关键概念。还将介绍质量管理体系(QMS)及其相关标准,如ISO 9001,强调以下原则:客户关注、领导力、人员参与、流程方法、持续改进和关系管理。 课程将涵盖质量控制的定义和观察、质量控制的类型(如产品控制、过程控制)、统计学基础及其在质量控制中的应用,解释因果关系、流程图、直方图、检查表、控制图和过程能力的基本概念,以及统计质量控制的意义和基础统计概念。参与者还将学习全面质量管理(TQM)的理念及工具和技术,并通过案例研究探索其在传统管理中的应用。 此外,课程将介绍六西格玛的原则,探讨废物管理以及精益六西格玛的整合。风险与合规思维、非符合性、纠正与预防措施的根本原因分析等内容也将纳入课程中。适用行业包括制造业、制药业、食品行业、医疗保健和教育领域。课程最后将通过案例研究特别关注质量改进,并准备最终评估或认证。 课程时长为10至30小时,面向医疗实验室技术人员或质量控制技术人员的学生。

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The definition of quality control and quality management ,histroy and evolution,of quality management,importance of quality in industry,differences between quality control,quality assurance,and quality management.customer focuses,leadershipand engagement of people ,process approach,continous improvement ,evidence based decision making, relationship management.overview of QMS,iso9001,standard ,principles,Customer focus ,leadership and engagement of peopleProcess approachContinous improvementRelatioship manageentQuality controlDEfinition and observationTypes of quality control ,product control,process.statisitcBasic idea of quality control,cause and effect ,flow chartHistogram,flow chart ,cheek sheetControl chart and process capabilityMeaning of statistical quality controlBasic statisticDescriptive statisticprocess variabilityControl limitsTotal quality managementConcepts and philosophyTraditional managementTQM tools and technique case studiesThen we will talk about six sigma ,learn principles,,waste product,integration of lean sigmaRisk and compliance based on thinking,Non conformancecorrective and prevention actions with root cause analysisIf we want to ask which industries will be applicable it will be ,manufacturing ,pharmaceutical,food industry,healthcare,education.When we want to apply case study we should create good scenario,quality improvementFinal assessement or certification.The duration of the course will be between 10 to 30 hours and and the audiance will bw students of medical lab technolgist or QC techition

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