Project Problems

所在平台: Udemy

课程主页: https://www.udemy.com/course/project-problems/

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课程简介

**课程标题:项目问题:成因及对策** **课程概述:** 本课程旨在帮助学员提升项目成功率,通过识别和应对影响项目的行为问题。研究表明,仅有不到40%的项目能成功达成目标,主要原因是忽视了项目中最关键的因素——人的行为和团队环境。本课程正是为弥补这一不足而设,它将作为现有项目管理培训的补充,提供更全面的视角。 通过关注人类行为,本课程将帮助学员规避许多项目问题,并减轻剩余问题的负面影响。课程将通过8个真实的人类行为场景(HBS)案例,结合一个简单的四步法,引导学员: 1. **理解问题本质:** 识别影响项目的常见负面行为,回答“问题是什么?” 2. **识别行为模式:** 发现项目中的负面行为模式,关注“需要留意什么?” 3. **学习应对策略:** 掌握处理这些问题的潜在方法,思考“该怎么办?” 4. **掌握“项目宾果”:** 以轻松但有意义的方式,让项目成员能够识别和标记可能出现的人类行为问题。 本课程强调,项目成功很大程度上依赖于团队协作,而传统的项目管理培训往往侧重于计划、方法等“机械”方面,忽略了往往是导致项目失败的“人的因素”。本课程将教授如何观察团队中的行为,更好地理解实际情况(HBS),并学会应对。 **核心内容(8个人类行为场景):** 1. **错误决策:** 基于非项目因素而非项目目标的决策。 2. **超级英雄:** 以“拯救”项目为名,实则更关注个人晋升的个体。 3. **沟通不畅:** 项目中关键信息交换的缺失或不良。 4. **组织混乱:** 项目结构并非为项目本身优化,而是为现有组织、团队或个人设立。 5. **追随时尚:** 基于流行趋势或他人做法而非项目实际需求的决策。 6. **资源配置不当:** 项目所需的额外资源获取不力,无论是内部还是外部。 7. **沉默的共谋:** 团队成员集体回避讨论重要项目问题,以免暴露自身问题。 8. **政治斗争:** 组织内部各种自私、非生产性的不良互动。 **课程方法论(四步法):** 1. **“问题是什么?”:** 识别并澄清可能发生的人类行为场景(HBS),并为其赋予通用名称,建立项目团队的共同语言。 2. **“需要留意什么?”:** 寻找证据以确认HBS是否在项目上发生,课程将提供每种HBS的典型迹象。 3. **“该怎么办?”:** 提出针对问题的解决方案,课程提供通用性指导,供学员应用于自身项目。 4. **“项目宾果”:** 一种无需过分引人注目即可识别HBS的方法,能够标记问题并引起管理层注意。 **课程成果:** 通过本课程的学习,学员将深刻理解导致项目失败的主要原因,并能更有效地管理项目。同时,学员还将掌握一套识别和处理未来可能遇到的非HBS的通用方法。 **推荐阅读:** 课程内容基于作者的书籍《项目失败——为什么人类无法做好项目》(Project Failure - Why Humans can't do Projects),可在亚马逊购买。

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课程详情

Course Title: Project Problems: The Causes and How to Deal With Them.Want to work on more successful projects ? You can do this by spotting problems before they damage your project. Currently, less than 40% of projects actually deliver their set objectives. The key reason for this is that there is little or no focus on the things that people actually get up to on projects, which is essentially a people and team based environment. This course addresses that.It does not replace training in the regular aspects of project work, but rather supplements it, thus providing a more rounded and therefore successful, approach.This Much Needed Focus on Human Behaviour, will mean that Many Project Problems will be Avoided altogether and the impact of those that Remain will be Much Reduced.Using 8 different example Human Behaviour Scenario's (HBS's) and employing a simple 4 step approach you will:-· 1. Understand the most common types of behaviour which badly effects projects by answering the question - "What is the Issue?"· 2. Recognize and identify the patterns of these negative behaviours on your project - "Things to Look For".· 3. Learn potential ways of dealing with these problems - "What to do About it".· 4. Play the game of "Project Bingo" - a light hearted (but with a serious intent) way for anyone working on a project to flag up if they think any of these HBS's are occurring on their project.Your projects will be more successful if you learn how to identify and deal with Human Behaviour Scenarios.Projects are very much a team based activity but current training courses focus exclusively on the mechanical aspects of projects - such as plans or methodology. This course recognizes that there is much more to it than that - it is often the human aspects of team work which can cause projects to fail.It will show you how to look at peoples behaviour in a team based environment, understand better what is actually happening (HBS's) and how to deal with it.There are 8 of these Human Behaviour Scenario's covered on the course, each as a separate lecture -1. Bad Decision Making - decisions being made on non-project grounds.2. Superhero - the individual more concerned with their own advancement rather than those of the project, but hidden under the pretense of ‘saving' the project.3. Bad Communications - the vital information exchange on the project is poor or missing completely.4. Bad Organization - the structure of the project is not optimized for the project but rather for an existing organization, team or individual.5. Following Fashion - decisions are made based on what is currently popular or what others are doing rather than the right thing for the project.6. Bad Resourcing - additional resources needed by the project are badly procured - either internally or externally.7. Conspiracy of Silence - when people collectively decline to discuss important project issues because they don't want their own particular problems to be highlighted.8. Politics - all the messy, selfish, non-productive stuff that goes on in organizations that far too many people indulge in.While research shows that there are common problematic activities (Human Behaviour Scenarios) across projects, each project also has its own unique combination of environment and factors.The course therefore works on 2 levels. The 8 different Human Behaviour Scenarios described are amongst the most common which cause projects to fail. However, there are others which you will encounter. The course therefore introduces a simple 4 step method of identifying and managing these.The first step is to identify and clarify the HBS that may be occurring and assign a generic title to it. This provides a common vocabulary that everyone associated with the project can use to help manage the issue. This step is ‘What is the Issue?'The next step is to look for confirmation that the HBS is actually occurring on the project. Each of the 8 HBS's used on the course has examples of the type of thing to look for. This is ‘Things to Look For'.The next step is to propose solutions to the problem. Those described in the lecture are necessarily generic solutions to the HBS's but they provide guidance for your own project.Finally there is "Project Bingo". Identifying a HBS on a project can be relatively easy. However, even just raising the issue, much less actually fixing it, is often very difficult. Project Bingo allows you to at least identify that a HBS is occurring on your project - without necessarily having to draw too much attention to yourself (which can sometimes be awkward). It also alerts management to problems they may not even be aware of.At the end of each lecture there is a short, multiple choice test to confirm your understanding of that lecture's content.So, by the end of this course you will have a much broader and deeper understanding of some of the main causes of project failure and so be much better able to manage them. You will also have a method for identifying, and dealing with, other HBS's that you are sure to encounter in your career.Further reading is also available as this course is based on my book - "Project Failure - Why Humans can't do Projects". This is obtainable from Amazon in both hardcopy and Kindle format.

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