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所在平台: Udemy |
课程主页: https://www.udemy.com/course/project-management-for-technical-writers/
课程评论：没有评论
课程名称：技术写作项目管理 课程概述：您是否需要交付需要客户界面文档的软件项目？您是否想学习如何成功交付文档并高效地为开发项目目标做出贡献？作为一名技术写作者，您往往需要组织和交付大量信息给客户。然而，团队中的每个人对客户需求的重要性都有不同的理解。开发经理希望记录每一个细节，营销经理希望您关注分享客户的成功案例，而编辑则认为您应重点提升文档的语言质量。与此同时，团队中每个人都希望能够请几天假！这样的情况是否很熟悉？所有期待似乎都落在了您的肩上。 “成功没有秘密，它是准备、努力工作和从失败中学习的结果。”——科林·鲍威尔 如何平衡这些相互矛盾的文档需求？如何确保客户利益得到充分维护，并有效成为客户的倡导者？如今，大家都在谈论项目管理、合理规划和优先排序。然而，整个项目管理的培训和提升往往是在经过日复一日的培训及工作实践后才完成的，更不用说需要的时间和成本了！找到学习项目管理的时间可能是一个令人畏惧的挑战，需要投入时间和精力。 在本课程中，Jordan Stanchev（PMP #2174692，SAP用户帮助开发架构师）将分享如何利用项目管理框架来成功管理软件文档开发项目的秘密。他在技术写作、用户帮助和架构领域拥有多年的丰富经验，并使用相同的方法来识别和准备多个用户帮助资产的交付和成功发布，例如用户指南、多媒体资源和视频资产。 您将学习到： - 满足客户需求的重要性以及如何正确识别和捕捉它们 - 如何定义正确的交付成果：您应该使用书面软件文档、视频、图片和信息图来指导用户吗？为项目找到交付成果的健康平衡 - 现实可行的规划步骤 - 准备文档项目的步骤 - 用于定义软件文档质量的标准 - 如何按时将内容交付给客户 立即报名，学习如何将项目管理原则应用于软件文档开发项目！ 附注：本课程提供30天退款政策！
Do you need to deliver software projects that require customer-facing documentation? Would you like to learn how to make your documentation delivery successful and contribute efficiently to the goals of the development project?As a technical writer, you often are expected to organize and deliver large sets of information to the customer. But everyone in the team has his or her own understanding of what is important for the customer. The development manager insists on documenting each and every little detail, the marketing manager wants you to focus on sharing success stories from the customers, while the editor thinks you should focus on improving the language quality of the documentation. Meanwhile, everybody on the team just wants to take a couple of days off! Sounds familiar?! Somehow all the expectations fall on you, right?! "There are no secrets to success. It is the result of preparation, hard work, and learning from failure." - Colin PowellHow can you balance all these conflicting requirements towards the documentation? How can you ensure that the customer interest is properly defended and you manage to really be the customer advocate?Today everybody speaks about project management, proper planning, and prioritization. But the entire project management training and up-skill happens after days and months of training and applying what you have learned on the job. Not to mention the cost! Simply finding the time to learn project management can be an overwhelming experience that requires time and serious commitment. In this course, Jordan Stanchev (PMP #2174692, User Assistance Development Architect at SAP) with many years of experience in the field of technical writing, user assistance, and architecture will share the secrets of the project management framework that you can use to run the development of your software documentation with the team. Jordan has been using the same approach to identify and prepare the delivery and successful publishing of numerous user assistance assets for software development projects, such as user guides, multimedia, and video assets. You will learn:The importance of meeting customer needs & how to properly identify and capture themHow to define the correct deliverables: should you use written software documentation; video, images, and infographics to guide your user? What is the healthy balance of deliverables for your projectWhat is realistic to plan forThe steps to prepare a documentation projectWhich criteria to use to define the quality of your software documentation How to deliver your content to your customer on time and scheduleEnroll now and learn how to apply the project management principles to a software documentation development project!P.S. This course comes with a 30-day refund policy!
