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所在平台: Udemy |
课程主页: https://www.udemy.com/course/project-communication-skills/
课程评论：没有评论
课程名称：项目沟通技能 课程概述： 本课程基于敏捷宣言中的第一点：“重视人和互动，而非过程和工具”。这句宽泛的语句背后蕴藏着一种哲学理念，接受这一理念后，你的项目管理能力将提升到另一个层次。虽然技术工具和项目主题领域的专业知识必不可少，但项目经理的技能组合并不止于此。人际关系、沟通能力和软技能是在日常工作和职业成长中的关键成功因素。 在实践中，项目管理中常常会出现反向现象：对过程规章的盲目遵循（“这是方法论中规定的！”），对项目相关方的低估（“没人跟我确认过这个”），无法找到解决冲突的方法（“去找…吧”），团队的消极动机（“够了够了”）等，这些都可能导致项目氛围的破坏，进而大幅提高延期和预算超支的风险。 项目经理除了需具备计划和组织能力外，还要是一个好心理学家，能够评估各利益相关者的影响力，寻找不同个性类型的钥匙，解决冲突，挑选合适的团队成员并激励他们。课程收集了项目经理需要关注并日常实践的要点。除了结构化沟通的技术工具（如利益相关者矩阵、沟通矩阵），我们还将探讨不同个性类型的分类。课程将讨论构建沟通的有用态度和原则，各种解决冲突的方法，以及领导风格的类型、基本心理需求和激励因素的影响。此外，还将详细阐述如何为项目选拔合适的团队成员以及如何对团队进行管理。 完成本课程后，您将能够： 1) 理解沟通在项目管理中的重要角色。 2) 对自己的行为进行批判性反思并进行适应。 3) 提升项目管理中的情商以及更广泛的情商能力。 4) 更加享受作为项目经理的工作。 讲师介绍： Eugen Truschkin博士毕业于柏林工业大学，拥有工业工程学位。他在德国的两所大学（柏林工业大学和达姆施塔特工业大学）工作了五年，负责创建和讲授课程，管理私人与公共机构的研究项目，并将研究成果发表在同行评审的期刊上。博科学位获得后，他加入了一家在全球范围内运作的德国咨询公司，担任项目经理已有超过13年的经验，目前是负责管理各种行业大型项目的高级项目经理。同时，他也是大学讲师，指导刚入行的项目经理和顾问。 课程内容： - 高质量的视频讲座，沟通在项目环境中的核心内容。 - 高质量的可下载讲义，为您的日常工作提供支持。 - 终身访问课程内容。 - 如果有任何疑问，讲师提供支持。 为何选择本课程？ - 这是专为项目管理中的沟通技能量身定制的课程。 - 从案例研究的角度教学，让项目管理中的沟通技能变得可触摸。 - 讲师结合其在全球不同类型项目中的实践经验，提供最佳实践。 - 讲师具有超过14年的教学经验，既是大学讲师，也是新起步项目经理和顾问的导师。 - 课程定期更新，您可以长期访问。
People and interactions over processes and tools - so says the first point of the Agile manifesto.Behind this capacious phrase lies a philosophy, by accepting which you move to another level of project management. Technical tools, as well as the expertise in the subject area of the project, is certainly a necessary, but not sufficient element of a project manager's skillset. People and Interactions , Communication and Soft skills , are at the forefront and are critical success factors in daily activities and in career growth.In practice, it often happens the other way around , blind adherence to process regulations ("it's stated in the methodology!"), underestimation of the stakeholders involved in the project ("nobody agreed with me on this"), inability to find approaches to resolving conflict situations ("Go to.."), demotivation of the team ("Enough is enough") - all this will most likely lead to the destruction of the atmosphere of the project, and as a result, it will significantly increase the risks of missed deadlines and higher costs.A project manager, in addition to the ability to plan and organize, must be a good psychologist , and should be able to assess the influence of various stakeholders, find the keys to various personality types, resolve conflicts , select the right people for the team and motivate them.In this course, I collected the main points, that the project manager must be aware of and work on on a daily basis. In addition to technical tools for structuring communication, such as the stakeholder matrix, communication matrix, we will look at how different personality types can be classified. We will talk about useful attitudes and principles of building communication and about various ways of resolving conflict situations. We will study the types of leadership styles as well as the basic psychological needs and the influence of motivators / demotivators. We will additionally elaborate how to select the right team for the project and how it should be managed.After completing my course, you will be able to:1) Grasp the role of communication in project management2) Critically reflect and adapt your behavior3) Improve your emotional intelligence in a project management and beyond4) Enjoy your job as a project manager to a higher extentYour Instructor:Dr. Eugen Truschkin graduated from Technical University of Berlin with a diploma in industrial engineering. He spent five years working as a research associate at two universities in Germany (Technical University of Berlin, Technical University of Darmstadt), being responsible for creating and holding lectures, managing research projects for both private and public authorities, and publishing his results in peer-reviewed journals.Having defended his Dr. thesis, he joined a consulting company in Germany - a part of a transportation and logistics holding acting worldwide. Eugen has been a project manager for more than 13 years and is currently a Senior Project Manager in consulting responsible for managing large-scale projects in different industries around the globe. At the same time he teaches project management as a university lecturer and acts as a mentor for project managers and consultants who have recently started their career in this field.What you'll receive:High quality video lectures with contents bringing communication in the project environment "to the point".High quality downloadable handouts that you can always use as a supportive source of knowledge in your daily work.Lifetime access to the course.Instructor support in case you have any questions.Why this course?It is a tailor-made course for communication skills in project management.It is taught from a case study perspective making communication skills in project management tangible.It provides you with the best practices from the instructor's own experience working around the globe on different types of projects and interacting with other global players in consulting (MBB, Big4).Your instructor has more than 14 years of teaching experience - both as a university lecturer and as a mentor for project managers and consultants who start their career.Course updates on a regular basis with your lifetime access.
