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所在平台: Udemy |
课程主页: https://www.udemy.com/course/process-mining-with-sap-signavio/
课程评论:没有评论
课程名称:使用SAP Signavio进行流程挖掘 课程概述: 流程挖掘是一种帮助理解实际环境中流程运作方式的方法论,也被称为流程智能。它基于实际的工作流数据(例如SAP、Service Now等IT系统中的数据)进行调查,旨在揭示真实的绩效表现。任何业务流程管理(BPM)领域中的一个重要方面是发现阶段,此阶段涉及收集有关流程的信息,以识别哪些方面运作良好,哪些方面则有待改进,从而揭示优化潜力。然而,传统的发现方法,如与业务应用用户的访谈,往往是人工的且容易出错。 流程挖掘提供了一种更为准确、高效、数据驱动的发现方法。课程指南阐述了成功实施流程挖掘项目所需的步骤,并解释了如何利用所得的学习成果推动流程改进,作为更广泛BPM策略的一部分。流程挖掘技术主要分为三类:流程发现、合规检查和流程增强。流程是任何业务的命脉,不论是由人执行、自动化还是两者结合,大多数流程会留下数字足迹。流程挖掘通过分析这些数字足迹或事件日志,能够可视化每个流程的实际运作情况,并与预期的运作方式进行对比,提供真实的业务运作“画面”。 通过挖掘事件日志数据,而不是依赖访谈和估算,流程挖掘揭示了工作绕行、影子流程、瓶颈和合规问题的发生,对于改善业务运营和降低风险具有重要作用。
Process Mining is the methodology which helps to understand process the way it happens in real environment.Process mining is (Also called as Process Intelligence) helps to create investigations based on actual performance. This is done on actual workflow data in various IT systems such as SAP. Service Now etc. An important aspect of any business process management (BPM) discipline is the discovery phase. This is where you gather information about your processes-what's working well, and what's not. It helps pinpoint where optimization potential lies. Traditional methods of discovery, however, such as interviews with business application users, tend to be manual and error-prone.Process mining provides a much more accurate, effective, and data-driven approach to discovery. This guide illustrates the steps necessary to carry out a successful process mining project and explains how to use the resulting learnings to drive process improvement as part of a broader BPM strategy.There are three main classes of process mining techniques: process discovery, conformance checking, and process enhancement.Processes are the lifeblood of any business. Whether they are carried out by people, automated or both, most of those processes leave digital traces. Process mining uses these digital traces or event logs to visualize how each process actually functions, in comparison to how the process is intended to function. Process mining helps ‘paint a picture' of what is really happening in your business.By mining event logs data - instead of using interviews and estimates - process mining reveals where workarounds, shadow processes, bottlenecks and compliance issues occur and plays a critical role in improving business operations and reducing risks.