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所在平台: Udemy |
课程主页: https://www.udemy.com/course/process-mining-with-celonis-snap/
课程评论：没有评论
课程名称：应用流程挖掘：现实世界技能与工具 课程概述： 本课程聚焦于组织内部不同部分之间的工作流。传统上，专家会使用业务流程建模技术来描绘这些流程。然而，这一过程通常耗时且劳动密集，实际流程往往与纸上所示大相径庭。流程挖掘技术能够填补这一差距，它通过分析实际数据来可视化真实的流程，而不是理论上的流程。 流程挖掘是一门年轻的研究学科，位于计算智能与数据挖掘之间，侧重于从组织的信息系统中提取知识，发现、监控和改善实际流程。课程结合理论知识与实践操作，通过领先的流程挖掘软件Celonis Free Plan（前身为Celonis Snap）进行实践教学，帮助学生掌握相关技能。 课程受益群体： 此课程特别适合那些在组织中工作、其产品和服务通过流程产生数字足迹的人士，例如工业制造的装配线顾问、医院患者流程协调员、银行贷款申请流程监控人员，以及物流协调和供应链管理人员。此外，涉及科学管理、看板、精益六西格玛等系统工作的人员也能从中获益，因为流程挖掘为这些管理方法带来了数据驱动的因素。 适合的学生还包括： - 有业务流程管理、流程映射和流程建模背景的个人 - 希望学习与组织价值链直接相关技能的数据科学从业者 - 负责创建组织数字双胞胎或参与机器人流程自动化项目的人员 - 负责流程审计的个人 - 对流程挖掘感兴趣的学生 课程不涉及的内容： - 本课程重在实践应用，较少关注流程建模和挖掘的替代理论。 - 虽然与业务流程建模符号（BPMN）有交集，但本课程不专注于BPMN，只在流程挖掘相关的背景下进行讨论。 - 不会涵盖如何将Celonis与组织的信息系统或数据仓库集成的内容。 此课程将彻底改变学生发现、监控和增强实现这些流程的能力。
About the courseAn important aspect for many organizations is the flow of work between different parts of the organization. Traditionally, experts would use business process modeling techniques to visualize how these processes should be. This is a very labor intensive exercise. Moreover, in practice, the actual process may be very different from what is drawn on paper. This gap can be filled by applying process mining. Process mining uses actual data to visualize what the process is, rather than what the process is thought to be.Process mining is a relatively young research discipline that sits between computational intelligence and data mining on the one hand, and process modeling on the other hand. The idea of process mining is to discover, monitor and improve real processes by extracting knowledge from data readily available in an organization's information systems. It is a tool to improve the design, redesign, control, and support of operational business processes.In this course, students are introduced to the discipline of process mining using a healthy blend of theoretical knowledge and hands-on practice. The theoretical parts of this course are drawn from leading academic publications. The hands-on practice parts will be conducted in the leading process mining software application that is democratizing process mining for the masses, Celonis Free Plan (formely Celonis Snap). In addition to this, other tools and concepts are covered to prepare you for any platform.Who this course is for:This course is most valuable for people that work in an organization in which products and services are the result of processes that leave a digital footprint. Examples are people advising organizations on: Assembly line industrial manufacturing; Coordinating patient journeys through a hospital; The flow of loan applications at a bank;Logistic coordination and supply chain management; Customer journeys.This course will radically transform the ability of students to discover, monitor and enhance these processesIn addition to this, people that work with systems such as Scientific management (Taylorism), Kanban, Kaizen, Lean Six Sigma, Theory of Constraints, Bottleneck Identification and Just-In-Time (JIT) will greatly benefit from this course, because process mining unlocks a data-driven factor into these approaches to production process management.Other types of students that will benefit from this course are: Individuals with a background in business process management, process mapping, flowcharting and business process modelling (BPM / BPMN). Individuals with a background in data science that want to acquire skills that directly contribute to the value chain of organizations. Individuals responsible for creating a Digital Twin of an organization and/or involved in Robotic Process Automation (RPA) projects (such as UiPath), that need to have a clear grasp on the ongoing processes in an organization in order to be able to prioritize competing process automation projects.Individuals in charge of process auditing.Individuals curious about process mining.What this course is NOT about:- This course is intended to be hands-on and practical. Therefore, only limited attention will paid to the underlying (alternative) theories of process modelling and mining. The focus will be on applied process mining with Celonis Free Plan (formerly Celonis Snap).- Although process mining overlaps with the domain of business process modeling & notation (BPMN), this course is not about BPMN. BPMN is only elaborated on in the context that is relevant for process mining, such as conformance checking.- Although process mining overlaps with the domain of data science, this course is not about data science. Data science is only elaborated on in the context that is relevant for process mining.- This course will not cover how to integrate Celonis with an organization's information system and/or data warehouse as part of its information architecture.
