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所在平台: Udemy |
课程主页: https://www.udemy.com/course/process-mapping-toolkit/
课程评论：没有评论
**课程名称：** 流程图绘制：工具集 **课程概述：** 在当今日益复杂且不断发展的商业环境中，理解、分析和优化组织流程变得至关重要。本课程旨在教授学员绘制、分析和改进流程的核心技能，这将为组织带来显著的效益。 **核心内容：** * **精益六西格玛 (Lean Six Sigma)：** 了解其基本概念和应用。 * **流程图与流程图绘制 (Process Maps and Process Mapping)：** 掌握流程图的定义、目的以及绘制方法。 * **泳道图 (Swim Lane maps)：** 学习如何清晰地展示不同角色在流程中的职责。 * **SIPOC 图 (SIPOC maps)：** 理解供应方、输入、流程、输出、客户的首字母缩略词，以及其在流程分析中的作用。 * **价值流图 (Value Streams maps)：** 学习如何可视化整个产品或服务的价值链。 * **时间价值图 (Time Value maps)：** 掌握分析流程中时间浪费和增值活动的方法。 * **增值图 (Value Add Charts)：** 学习如何识别和量化流程中的增值活动。 * **意大利面条图 (Spaghetti Diagrams)：** 了解如何通过可视化物理移动来识别流程中的低效率。 **学习方式：** 课程将通过讲解工具的定义、如何部署以及**实时演示**的互动方式进行，确保学员能够充分理解并有效运用这些工具。 **学习成果：** 完成本课程后，学员将能够自信地开展广泛的流程改进项目，并能有效地向组织领导者清晰阐述流程改进的愿景和重要性。
Mapping and improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to map, analyse and improve these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably! In this course, you will learn the fundamental building blocks behind the task of mapping, analysing and improving your processes. We will cover:- What is Lean Six Sigma? - What are the concepts of process maps and process mapping?- Swim Lane maps.- SIPOC maps.- Value Streams maps.- Time Value maps.- Value Add Charts.- Spaghetti Diagrams.We will approach these by understanding what the tool is, how to deploy the tool and then give a LIVE demonstration of the tool in action. This will ensure you grasp the need for the tool well enough to be able to deploy it effectively within your organisation / projects. At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
