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所在平台: Udemy |
课程主页: https://www.udemy.com/course/process-leader-framework/
课程评论：没有评论
课程名称：流程领导者框架 课程概述：本课程旨在为希望学习以客户为中心的流程领导能力的人士提供新技能。您将了解什么是流程领导者框架，以及它如何帮助您的企业实现收入和利润的增长、成本的降低和客户服务的改善。我们汇集了最佳材料，制作了一本关于业务流程管理的入门书籍，迄今为止已有超过40,000人享受了该内容。本课程包含一系列培训视频和一本免费的课程书（该书也可以在亚马逊购买，但我们将免费提供给您）。完成本课程后，您可以申请成为我们独特的流程领导者学院的会员，在那里，志同道合的人们将一起学习更多技能。 本课程由一本书和一系列培训视频组成。这些视频将为您提供有关以客户为中心的流程卓越和业务流程管理的想法。我们与您分享最佳实践技术和创意，以便您能够在自己的组织中应用。我们尤其关注流程领导者框架，帮助您将商业战略与客户战略、流程和IT系统对齐。该免费课程是流程领导者学院的一部分，我们将更深入地教授这些概念。访问流程领导者学院需要单独购买。
This course is for those people who want to learn new skills on customer centric process leadership. You will learn what is Process Leader Framework and how it will help your business to increase revenues and profits, decrease costs and improve customer service simultaneously. We have collected the best material together to make a primer on business process management and the content of this course has been enjoyed by over 40,000 people so far. The course includes series of training videos and a free course book (which is also available for purchase from Amazon, but we'll give it to you for free). Once you have finished the course here, you may apply membership to our exclusive Process Leader Academy where like-minded people meet to learn more skills together. The course consists of one book and series of training videos. Those videos give you ideas on customer centric process excellence and business process management. We share best practice techniques and ideas with you, so you can apply them in your organisation. We focus especially on Process Leader Framework, which helps you to align business strategy to customer strategy, processes and IT systems. This free course is part of Process Leader Academy, where we teach these concepts in even more depth. Access to Process Leader Academy is available for purchase separately.
