|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/process-improvement-c/
课程评论：没有评论
课程名称：流程改进: 认证 概述：提升组织流程的重要性日益增长。随着组织的不断发展，流程种类和复杂性也在增加，涉及不同的部门和产品。因此，掌握如何修正、改进和保障这些流程的知识，已成为一项必不可少的技能。如果你能够为组织的流程带来改进，定将获得认可与奖励！本课程将教授流程改进的基本构建块、最佳流程映射工具及其使用时机。每个流程图都有其目的，课程将指导你选择适当的工具进行运用。 课程内容包括： - 流程改进的基本概念及关注的流程类型。 - 如何识别、质疑并改变增值和非增值步骤。 - 在流程改进倡议中需构建的主要流程。 - 关键流程类型和流程分析术语的解析。 - 确保流程改进项目成功实施的流程，以及每一步的交付示范。 - 现场展示流程改进及案例研究，展示如何完成一个流程改进项目。 - 提供完整的流程映射工具包，并进行现场演示及必要模板下载。 - 通过测验和作业来测试你的知识掌握情况。 完成本课程后，你将具备开展广泛的流程改进项目的信心，并能向组织领导推广流程改进的重要性与愿景。
Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably! In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!We will cover:- The fundamentals behind process improvement and the types of process to look out for.- How to identify, question and change value and and non-value add steps.- The main processes we need to build during a process improvement initiative.- A breakdown of the key types of process and process analysis terms you will need to understand. - The process to be followed to ensure successful deliverance of process improvement projects and demonstrations of how to deliver each step. - A LIVE demonstration of a process improvement and a case study example of how a process improvement project was delivered. - A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.- We will test your knowledge with quizzes and an assignment.At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
