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所在平台: Udemy |
课程主页: https://www.udemy.com/course/process-improvement-an-introduction/
课程评论：没有评论
**课程名称：** 流程改进基础 (Fundamentals of Process Improvement) **课程概述：** 本课程旨在教授您组织流程改进的核心知识和实用技能。随着组织日益复杂化，有效的流程管理和改进变得至关重要。本课程将帮助您掌握流程改进的基础概念、识别价值和非价值增值环节，以及常用的流程图工具及其适用场景。您将学习如何规划和执行流程改进项目，并通过真实的案例研究和工具演示增强实践能力。课程还将涵盖如何向领导层有效传达流程改进的愿景和重要性。 **课程内容亮点：** * **流程改进基础：** 深入理解流程改进的根本原理。 * **价值识别：** 学会区分有价值和无价值的流程环节。 * **核心流程建设：** 掌握流程改进项目中的关键流程构建。 * **项目交付：** 学习确保流程改进项目成功交付的最佳路径。 * **案例研究：** 通过真实的案例分析，展示流程改进的全过程。 * **流程图工具包：** 全面了解并演示各种流程图工具的使用方法，并提供相关模板。 * **知识检验：** 通过测验和作业巩固所学知识。 **学习目标：** 完成本课程后，您将能够自信地开展广泛的流程改进项目，并能够有效地向组织领导者推介流程改进的价值和重要性。
Improving your organisation's processes is something that is becoming increasingly important. As we move forward, organisations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organisations grow, having the knowledge of how to amend, improve and secure these processes is a skill becoming vital. If you can deliver such improvements to your organisation's processes today, they will reward this favourably! In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!We will cover:- The fundamentals behind process improvement.- How to identify value and and non-value add steps.- The main processes we need to build during a process improvement initiative.- The process to be followed to ensure successful deliverance of process improvement projects.- A LIVE demonstration of a process improvement case study.- A complete process mapping toolkit, with LIVE demonstrations on how to use each one - with templates attached for those which require it.- We will test your knowledge with quizzes and an assignment.At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organisation.
