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所在平台: Udemy |
课程主页: https://www.udemy.com/course/problem-solving-made-easy/
课程评论：没有评论
课程名称：精益问题解决技能培训 课程概述：个人的成功在于您领导团队的能力！高效能的团队领导者更容易获得晋升，并且能够成为成功的企业家。领导团队是当今各级领导者的关键能力，而问题解决是推动团队与精益组织改善的基本方法论。此短期课程提供有效问题解决的基本技能和理念，基于45年来开发团队和实施精益管理或丰田生产方式的经验。我建议您与团队一起学习本课程，以便能够在实际工作环境中共同实践各种方法。该课程并非“学术性”课程，而是基于在制造业、医疗保健及其他行业与数百个团队共同解决现实问题和参与持续改进的经验。 丰田生产方式或精益管理文化，基于通过问题解决进行持续改进的实践。本课程讲解了与问题解决相关的精益基本原则。这些原则包括：尊重他人、持续改进、深入现场（Gemba）了解工作情况、掌握事实（图表数据与趋势理解）、应用科学实验方法。 课程内容包括： - 精益问题解决哲学和持续改进理念 - 对问题解决的健康态度 - 简单情况分析 - 根本原因分析 - “五个为什么？” - 问题的原因头脑风暴 - PDCA问题解决模型 - A3问题解决模型 - 头脑风暴的技能 - 巴雷托法则或80/20原则 - 行动计划与后续跟进 本课程旨在帮助团队成员和领导者提升他们的领导力和问题解决能力，推动团队和组织的持续改进。
Your personal success depends on your ability to lead teams! High performing team leaders are promoted and are successful entrepreneurs. Leading teams is the critical competence for leaders at all levels today. And, problem-solving is the basic methodology that drives improvement by teams and lean organizations. This short course provides the basic skills and philosophy of effective problem solving. It is based on 45 years of experience developing teams and implementing lean management or Toyota Production System. I recommend that you go through the course with your team so that you can together practice each of the methods in your real work setting. This is not an "academic" course, but rather it is based on working in manufacturing, healthcare and other industries with hundreds of teams tackling real world problem and engaging in continuous improvement.Toyota Production System, or lean management and culture, are based on the practice of continuous improvement through problem solving. This lectures reviews the basic principles of lean that apply to problem solving.The principles of lean that are important to how we solve problems include the following:Respect for PeopleContinuous ImprovementGoing to Where the Work Get's Done - the GembaKnow the Facts - Graphing the Data and Understanding TrendsApplying the Scientific Method of ExperimentationThe course covers the following:The Lean philosophy of problem-solving and continuous improvement.Healthy attitudes toward problem solving.Simple situation analysis.Root cause analysis - the "five why's?"Brainstorming causes of problems.The PDCA problem solving model.The A3 problem solving model.The skill of brainstorming.Pareto or the 80/20 rule.Action-Planning and follow-up
