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所在平台: Udemy |
课程主页: https://www.udemy.com/course/problem-solving-fundamentals/
课程评论：没有评论
课程名称：掌握问题解决 概述：问题解决基础课程是一个行业领先的课程，带领学生了解问题解决的原则和应用——它是什么，以及如何进行。课程从基础开始，学生将学习问题解决的定义及其多学科性质的重要性。接下来，学生将学习一些最重要且影响深远的策略，以成为有效的问题解决者，并能立刻将这些策略应用于工作中。课程不仅关注问题解决过程中的步骤，还探讨这些步骤的重要性，以及解决方案的影响是如何受到每个步骤的影响。 在整个课程中，学生将进行深入讨论，了解最有助于创造有影响力和可持续的解决方案的工具和技术。此外，课程还包含多个现实生活中的例子和视频，让学生亲眼见证问题解决过程如何为组织带来益处。最后，课程不仅限于制造业应用，还提供了医疗、行政和办公室应用等特定示例。问题解决基础课程为学生成为问题解决专家提供了所需的全部知识。 课程涵盖的主题包括： - 什么是问题解决 - 定义问题 - 问题陈述 - 基于因素的思维 - 过程映射 - 预防策略的优缺点 - 反应策略的优缺点 - 根本原因分析 - 五个为什么（5Why）分析 - 头脑风暴过程 - Affinity图 - 鱼骨图 - 实施策略 - 计划-执行-检查-行动（PDCA）框架 - 标准化策略 - 技术在解决方案中的作用 - 解决方案的优劣框架 - 错误防止 通过本课程，学生将掌握解决问题的专业知识，立即增强其在各种领域的能力。
The Fundamentals of Problem Solving Course is an industry leading course that takes students through the principals and applications of problem solving - what it is and how to do it. Starting with the basics, students will learn what problem solving is and why it is necessarily a multi-disciplinary endeavor. Next, students will learn some of the most important and high-impact strategies for becoming effective problem solvers. Students will be able to apply these strategies to their work immediately. This course doesn't just focus on what should be done as part of the problem solving process, but also why these steps are important and how the impact of the solution is affected by each of the problem solving process's steps. Throughout this course students will be taken through in-depth discussions on the tools and techniques that are most conducive to creating solutions to problems that are impactful and sustainable. Additionally, this course includes several real-world examples, and videos where students can see for themselves how the problem solving process benefits organizations. And finally, this course goes beyond mere applications in manufacturing and provides specific examples for healthcare applications, admin and office applications, and more. The Fundamentals of Problem Solving Course is all you need to become a problem solving expert today.Topics covered in this course:What is Problem SolvingDefining the problemProblem StatementsFactors-Based ThinkingProcess MappingPros and Cons of Prevention StrategiesPros and Cons of Reaction StrategiesRoot Cause AnalysisFive Why (5Why) AnalysisThe Brainstorming ProcessAffinity DiagramsFishbone DiagramsImplementation StrategiesPlan Do Check Act (PDCA) FrameworkStandardization StrategiesThe Role of Technology in SolutionsThe Goodness of Solutions FrameworkError Proofing
