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所在平台: Udemy |
课程主页: https://www.udemy.com/course/problem-analysis-tools-and-techniques/
课程评论：没有评论
课程名称：问题分析工具与技术 概述：本短期课程教授问题分析的基本要素，非常适合希望提升分析和解决问题能力的学员。课程中将介绍简单而有效的问题分析方法。在每个工作中，解决问题的能力至关重要，提升这项技能将加快您的晋升速度。课程首先介绍根本原因分析，接着涵盖七种实用且易于使用的问题分析工具，您将学习如何以及何时使用每种工具。此外，还将回顾如何组织团队会议，利用这些工具进行小组活动。课程内容切合实际，旨在帮助忙碌的学习者掌握可立即应用的技术。 课程教学的七种问题分析工具包括：鱼骨图、五个为什么、为什么、莲花图、六个服务员、逆向头脑风暴和预先致命分析。课程还新增了商业分析工具的部分，讲解了： SWOT分析用于评估优势、劣势、机会和威胁；力场分析用于预测和处理重大项目中的问题。学员将学习如何发现复杂问题的根本原因因素，提升自己的职业生涯，成为更优秀的问题解决者。 您所学的技术可以单独使用，也可以与团队合作应用，适用于各种商业场景以及生活中的其他方面。这些技能将伴随您继续前行。
This short course teaches essential elements of problem analysis. It is ideal for anyone who wants to become better at analysing and solving problems. You will learn straightforward but powerful methods to analyse problems. Every job includes the need to solve problems and the better you are at this, the sooner you will be promoted. The course starts with an introduction to Root Cause Analysis. It then covers seven different problem analysis tools which are practical and easy to use. You will learn how and when to use each tool. There is also a review of how to facilitate a team meeting to use one of these techniques as a group activity. The course is not long-winded and theoretical. It is down to earth and practical for busy people who want to learn techniques they can put into immediate use.The course teaches seven separate Problem Analysis Tools: Fishbone Diagram, Five Whys, Why, Why?, Lotus Blossom, Six Serving Men, Inverse Brainstorm and Pre-Mortem. We have added a Business Analysis Tools section with lectures on:SWOT Analysis to assess Strengths, Weaknesses, Opportunities and ThreatsForce Field Analysis to anticipate and handle problems with major projects.Learn how to discover the fundamental causal factors for complex problems. Advance your career by becoming a better problem solver.The techniques you learn can be used by you as an individual or with a group. They apply in all types of business and also in other walks of life. They are useful skills that you will continue to use as you progress.
