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所在平台: Udemy |
课程主页: https://www.udemy.com/course/planning-quality-management-pmi-pmp/
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课程名称：质量管理规划（PMI - PMP） 课程概述：质量管理规划（PMI - PMP）是项目管理职业认证项目（PMI-PMP）中的第14门课程，共28门。在当今竞争激烈的市场中，客户满意度至关重要，满足客户期望是我们定义质量的标准。本课程将帮助您理解项目质量管理知识领域以及质量管理规划过程。 主要内容包括： 1. 质量管理概述 2. 质量、等级、精度和准确性 3. 项目质量管理流程 4. 质量管理规划的输入 5. 质量管理规划的工具和技术 6. 质量成本 7. 成本效益分析 8. 质量管理规划的输出 9. 质量管理计划 10. 练习：质量管理规划 课程强调质量管理不仅仅是关于标准和审计，而是将项目的交付成果与客户的需求和愿望对齐。在质量管理规划过程中，您将识别关键期望，制定策略以满足或超越这些期望，并设计衡量项目成功的方法。这确保最终的产品或服务能够真正提供客户所寻求的价值。 快来点击“参加课程”按钮，期待在课程中见到您！
The Planning Quality Management (PMI - PMP) is course 14 of 28 of the Project Management Professional Certification Program (PMI-PMP). In today's competitive world, customer satisfaction is paramount. It's so important that meeting customer expectations is how we define quality. So the quality of a product isn't about being 100% defect free or whether you think it's perfect. It's about whether the customer will be happy with it as it is. In this course, you'll learn about the project quality management knowledge area and the plan quality management process.1. Quality Management Overview2. Quality, Grade, Precision, and Accuracy3. The Project Quality Management Processes4. Inputs of Plan Quality Management5. Plan Quality Management Tools and Techniques 6. Cost of Quality7. Cost-Benefit Analysis8. Outputs of Plan Quality Management9. The Quality Management Plan10. Exercise: Planning Quality ManagementQuality management isn't just about standards and audits; it's about aligning your project's deliverables with the needs and desires of the customer. In the Plan Quality Management process, you'll identify these key expectations, develop strategies to meet or exceed them, and design ways to measure your success throughout the project. This ensures that the final product or service truly delivers the value your customer is seeking.That's it! Now go ahead and push that "Take this course" button, and see you on the inside!
