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所在平台: Udemy |
课程主页: https://www.udemy.com/course/performance-management-system-n/
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课程名称：绩效管理系统认证课程 课程概述：绩效管理这一术语在管理领域有多种理解和应用，但其主要目标是确保员工的活动和表现与组织目标保持一致，同时维护一个积极向上的工作氛围。绩效管理是一个持续的过程，通过设定个人和团队目标，使其与组织的战略目标对齐，规划如何实现这些目标，审查和评估进展，并发展人员所需的能力。因此，绩效管理系统包括四个主要步骤：计划、实施、跟踪和评估。 绩效管理在人力资源管理中扮演着重要角色，如果没有妥善执行，可能会浪费大量公司资源。本课程将帮助您了解： - 绩效管理系统的定义 - 有效绩效管理的关键特征 - 当前各种绩效管理策略 课程结构： 第一部分：简介 - 绩效管理的定义及关键步骤 - 应评估的内容 - 绩效管理系统与绩效评估的区别 - 关键特征 第二部分：各种策略 - SMART目标设定 - 关键责任领域(KRAs)和关键绩效指标(KPIs) - 清单法 - 关键事件法 - 行为观察量表(BOS) - 行为锚定评分量表(BARS) - 多源评估 - 强迫分布/正态分布曲线 - 评估发展中心(ADC) - 平衡计分卡(BSC) - 目标管理(MBO) - 目标与关键结果(OKR) - 人力资源（成本）会计 - 心理和心理测评 第三部分：反馈与绩效改进计划(PIP) 第四部分：常见偏见 通过本课程，学员将掌握绩效管理的核心概念和实用策略，提升自身在绩效管理领域的能力。
Like many management terms, the word "performance management" has been interpreted, and the concept implemented, in many different ways. But the major goal in any good performance management system is to ensure that employees' activities - what they do and how well they do them - are in sync with the goals of the organization, while maintaining a motivated and happy workforce.Hence we can say that Performance management is the continuous process of improving performance by setting individual and team goals which are aligned to the strategic goals of the organisation, planning how to achieve the goals, reviewing and assessing progress, and developing the required competencies of people.So, there are 4 major steps in the performance management system. These are- plan, act, track, and evaluatePerformance Management is a very important function in Human Resource Management and if not done properly then can waste a lot of resources of the company.Here you will learn about:Meaning of performance management system.Key characteristics of effective performance management. Different strategies in performance management.Here learn about the various strategies used nowadays.Section 1: IntroductionMeaning and key stepsWhat should we assessPerformance Management System vs. Performance AppraisalKey CharacteristicsSection 2: Various StrategiesSMART Goal settingKRAs and KPIsChecklist methodCritical Incidents MethodBehaviour Observation Scale (BOS)Behaviourally Anchored Rating Scale (BARS)Multi-Source AppraisalForced Distribution/Bell CurveAssessment Development Centre (ADC)Balanced Score Card (BSC)Management by Objectives (MBO)Objectives and Key Results (OKR)Human resource (cost) accountingPsychological and Psychometric testsSection 3: Feedbacks and Performance Improvement Plan (PIP)Section 4: Common biases
