Performance appraisal: Manager's guide to performance review

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**课程名称:绩效考核:管理者绩效评估指南** **课程概述:** 本课程旨在帮助管理者掌握绩效考核的核心技能,提升员工绩效。绩效考核,也称为绩效评估或绩效回顾,是管理者与员工之间定期进行的正式会议。其目标多种多样,包括但不限于:提升绩效、评估目标达成情况、审视能力水平、解决问题、促进员工技能和职业发展,以及设定新的目标。 课程强调,成功的绩效考核关乎组织和个人的双重利益。管理者在考核过程中应理解员工的期望,确保考核能带来明确的益处,避免因未能识别参与者的需求而导致的系统性失败。虽然绩效考核有时可能引起双方的焦虑,但经过妥善设计的考核能够为双方带来丰厚回报。 高性能的达成并非自然而然,这取决于一线管理者(考核者)的“人性化技能”。许多管理者可能出于善意却在考核中失误。本课程基于全球研究和实践经验,特别为帮助管理者“做对”考核而设计。该“技能提升”课程的重点在于绩效考核中的普适性目标——做出公平准确的绩效评估,并以激励而非打击员工的方式进行考核面谈。 通过生动的场景模拟,课程将突出关键学习点,为管理者提供观察规划和进行考核会议最佳实践的机会。本课程将帮助考核者发现如何通过激励发展,使团队中的每位成员都能充分发挥潜力,无论其层级或所属组织。

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In some organisations the periodic formal meeting between a manager and a member of staff is called a performance appraisal. In others it's just called an appraisal; or an appraisal review or a performance review - the terms vary. The aims of these reviews can also vary. They can include: improving performance; assessing achievements against objectives; reviewing levels of competence; solving problems; developing the employee's skills and career; and setting fresh objectives. The aims of the appraisal tend to reflect the priorities of the organisation. It is important, though, that the appraisers who are being trained reflect on what they want to get from appraisals and on what they think appraisees will want. There has to be something in the appraisal process that will be seen to be of benefit to the participants - failure to recognise this has probably been one of the root causes of the lack of success of so many appraisal systems. Appraisals can be a cause of anguish for both the person being appraised and the appraiser. But the good news is that properly conducted appraisals can be hugely rewarding for both parties. Achieving higher performance does not happen automatically; success depends on the human skills of the person at the sharp end - the appraiser. Very often - with the best intentions - managers get appraisals wrong. This training resource has been especially designed to help them get it right! Based on accumulated research findings and practical experience from across the world. This Skill Boosters course complements widely differing appraisal processes by concentrating on the universal aims of appraisal - making a fair and accurate assessment of performance and carrying out the appraisal discussion in a way that motivates appraisees rather than turning them off. Properly conducted appraisals can be hugely rewarding to both appraiser and appraisee, whatever their level or organisation. This resource will help appraisers to discover how they can encourage development so that each person in their team achieves their full potential. This Skill Boosters course uses dramatised scenarios to highlight the key learning points and provides opportunities for managers to observe best practice in planning for and conducting the appraisal meeting.

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