|
所在平台: Udemy |
课程主页: https://www.udemy.com/course/overbooking-management-for-hotel-managers/
课程评论：没有评论
**课程名称：** 酒店经理的超额预订管理 **课程概述：** 本课程专为酒店业新手设计，旨在教授超额预订管理的基础知识。如果您对超额预订管理经验不足，并希望学习基本技巧，那么本课程将非常适合您。 课程将深入探讨酒店超额预订的各个基础方面，帮助您： * **理解超额预订的定义：** 明确什么是超额预订。 * **制定超额预订策略：** 了解制定有效超额预订策略所需的要素。 * **认识超额预订的重要性：** 掌握超额预订在酒店运营中的关键作用。 * **学习关键概念：** 学习“no-shows”（未到访客人）和“walking a guest”（为客人安排替代住宿）的概念，并了解何时何种情况适用。 * **量化决策：** 能够基于成本和服务水平，确定合适的超额预订比例。 * **运用历史数据：** 学会利用历史数据来制定新的超额预订计划。 完成本课程后，您将能够为您的酒店制定一个简单、快速且有效的超额预订策略。立即学习，掌握超额预订的技巧！
This course 'Overbooking management for hotel managers' is based towards students who are new to overbooking in the hospitality industry.If you have little to no experience in overbooking management and want to learn the basics techniques of overbooking then this course is for you.Together we will discuss all the basics of overbooking in a hotel. By the end of this course you will have a solid foundation and basic understanding of; what overbooking is, what you need in order to make an overbooking strategy, why overbooking is important. You'll learn about no-shows and walking a guest and when to accept which one. You will be able to determine a service level based on costs on how to determine the right overbooking ratio and more. When you've finished this course you'll be able to make a simple, quick and effective overbooking strategy for your hotel. You'll know how to use historical data to set up new overbookings. So learn to overbook today!
