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所在平台: Udemy |
课程主页: https://www.udemy.com/course/opera-pms-mastering-hotel-front-desk/
课程评论：没有评论
**课程名称：** OPERA PMS: 精通酒店前台 **课程概述：** 本课程是一门全面深入的酒店前台操作培训，涵盖了从基础到高级的各项技能。学员将学习如何高效地搜索和办理入住手续，包括创建即时预订和取消入住。课程还将教授如何管理“禁止记账”标识，进行房房移位，处理预订队列，以及预分配客房。此外，学员还将掌握如何为多位客人预留房间，以及创建针对团队客人的信息。 **课程结构：** 为确保学习的全面性和便捷性，本课程分为两大章节： * **第一章：精通酒店前台** * 酒店前台目标 * 酒店前台简要入住流程 * 酒店房态管理 * 酒店房间分配 * 酒店前台核心要素 * **第二章：知识检验** * 期末综合测验 **课程亮点：** * **内容全面：** 覆盖酒店前台操作的各个方面，从基础查询到高级管理。 * **结构清晰：** 分为两大章节，逻辑清晰，便于理解和吸收。 * **讲解详尽：** 提供详细的解释和丰富的实例，确保学员能够快速掌握。 * **高效学习：** 优化学习路径，避免时间浪费，知识点易于消化。 **适合人群：** * 酒店/旅游业从业者或有志于进入该行业的人士。 * 酒店管理层员工。 * 对酒店物业管理系统 (PMS) 软件感兴趣的任何人。
Mastering Hotel Front Desk (Basic-Advanced) is a course designed for learning how to search for and check in arriving guests. This course contains lessons on creating walk-in reservations and cancel a check in. You will also learn how to control the No Post indicator.The following lessons are contained in this course:Search ArrivalGuest Check InNo Post and Interface PrivilegesReservation Walk InCancel Check InThis course also designed for learning how to perform room moves, manage queue reservations, and pre-assign rooms. You will also learn how to hold rooms for multiple guest check in in addition to creating messages for groups of guests. The following lessons are contained in this course:Room MoveQueue ReservationsRoom Assignment: Pre-AssignHold Room OverviewHold RoomsAdvanced MessagingReportsTo make it comprehensive and simple deep learning Course Mastering Hotel Front Desk (Basic-Advanced) will only have 2 section to make you learning more easily and not wasting your time because you can absorb the material quickly and efficient without making you confused. You will got very detail explanation with all example.Below are the course structure:Section 1: Mastering Hotel Front DeskObjectives Hotel Front DeskBrief Arrival Hotel Front DeskHouse Status Hotel Front DeskRoom Assignment Hotel Front DeskHotel Front Desk EssentialsSection 2: Knowledge CheckFinal QuizThis suitable forAll individuals aspiring to get into or already in the hotel/hospitality industryHotel management employeeAll individual who curious about Hotel Property Managament System Software
