Microsoft Office 365 Administration Training For IT Support

所在平台: Udemy

课程主页: https://www.udemy.com/course/office-365-administration-for-it-support-tier-1-training/

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课程简介

**Coursera 课程总结:Microsoft Office 365 管理培训(面向 IT 支持)** 本课程专为零 Office 365 管理经验的 IT 支持人员设计,提供实践导向的学习方法,帮助您在现有 IT 支持职责之外,承担 Office 365 管理工作。 **核心技能提升:** * **Office 365 管理中心操作:** 通过实际操作,熟练导航管理中心,实现对 Office 365 的全面控制。 * **Azure AD 用户身份管理:** 深入了解 Azure Active Directory,掌握用户账户的创建、管理和身份验证等关键技能。 * **Exchange Online 邮件与协作:** 学习优化邮件和协作设置,掌握 Exchange Online 的实际故障排除技巧。 * **Office 365 安全加固:** 学习实施多重身份验证 (MFA) 等高级安全措施,保护 Office 365 用户账户。 * **安全事件调查与响应:** 掌握调查可疑活动和处理受损账户的流程与方法。 * **Office 365 应用支持:** 了解 Office 365 许可机制,掌握 Word, Excel, Outlook, Teams 等应用的激活和常见问题排查。 * **OneDrive 文件管理:** 学习 OneDrive 的设置,并为 Windows 和 Mac 用户提供 OneDrive 故障排除支持。 * **Outlook 邮件与日历管理:** 掌握 Outlook 的高级功能和设置,提升组织效率。 **学习方式:** 本课程强调“边学边做”,通过大量的实践练习,让您在真实场景中积累经验,自信地应用所学知识。 **展望:** 通过本课程,您将获得在管理中心、Azure AD、Exchange Online、安全策略、Teams 协作、OneDrive 管理及 Outlook 使用方面的实操经验,全面提升作为 IT 专业人员的技能水平。

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课程详情

With Zero Experience in Office 365 administration, this course gives you a hands-on practical approach to taking on Office 365 administration duties in addition to your regular IT Support duties.Practical Office 365 Administration Skills:Navigate the Admin Center with hands-on exercise for real-world control.Dive deep into Azure Active Directory, gaining practical expertise in user identity management.Optimize your email and collaboration setup and troubleshooting with tangible skills in Exchange OnlineOffice 365 Security Expertise:Implement advanced security measures for a secure office 365 user accounts (MFA etc).You would learn how to investigate suspicious activities in office 365You would learn how to remediate and handle compromised accounts in office 365Offer Support to Office 365 Apps:Learn about office 365 licensing and access office 365 apps and functionalities.Learn how to activate office license for uses to use word excel outlook and teams.Learn how to troubleshoot software issues in Word, Excel, Teams, OneDrive for windows and mac users.Streamline File Management Using OneDrive:Gain Practical experience with setting up OneDriveLearn how to troubleshoot common OneDrive issues and provide OneDrive support for windows and mac devices.Master Email and Calendaring in Outlook:Develop mastery in Outlook with hands-on tasks, ensuring optimal organizational efficiency.Enroll today to gain practical, hands-on experience in Admin Center, Azure Active Directory, Exchange Online, security measures, Microsoft Teams collaboration, OneDrive management, and Outlook usage. Elevate your skills as an IT professional and confidently apply your knowledge in real-world scenario.Learn by Doing.

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